Healthway Medical Network (HMN) Care beyond Cure Launching at Qualimed Sta Rosa

Last Monday May 8, 2023 I went to Qualimed Hospital in Sta. Rosa to attend the launching of Healthway Medical Network (HMN), marking the integration of all its hospitals and clinics under the Healthway brand. With the promise to deliver “Care Beyond Cure,” Healthway Medical Network aims to create a comprehensive patient journey across all its touchpoints, focusing on holistic and patient-centric healthcare.

We’ve been a client of Healthway for 2 decades already, yes! even before my 15 year old son was born and we are still living in Manila, we already have a record at their clinic in Robinsons Ermita. When we transferred here in the South, our go to clinic for check up is the Healthway Alabang Town Center branch or the one in Festival Mall Alabang.

What I like about this clinic was that I could easily check the doctors’ schedule on their website. That was before the pandemic and most of the hospitals and clinics are not yet digital. They are the only clinic that I can easily access the schedule in the internet.

The momentous occasion was attended by key executives from Ayala Corporation, AC Health, and HMN, as well as local government officials, representatives from various sectors of the community, and existing patrons of QualiMed Sta. Rosa.

“At Healthway, we believe that care beyond cure is not simply an empty slogan, but a guiding principle,” said Jimmy Ysmael, President and CEO of Healthway Medical Network. “We understand that our patients are more than just a set of symptoms or a medical condition. They are people with unique stories, experiences, and emotions. Through the integration of our clinics and hospitals, we will strive to provide the highest quality of care, focusing on treating the whole person, not just the illness.”

During the event’s round table discussion, AC Health Chief Public Health Officer and QualiMed Manila Chief Operating Officer Dr. Rizzy Alejandro shared how Healthway plans to deliver on its brand promise through its “Connected Care Circles.”

“We want to provide holistic care to our patients, and this is where Connected Care Circles come in,” explained Dr. Alejandro. “Our goal is to provide seamless care from one point to another, regardless of where the patient is in their healthcare journey.”

“Connected Care Circles” is Healthway’s innovative healthcare approach to provide patient-centric end-to-end care. Organized around specific clinical needs, the program offers co-located services where patients are managed by a multidisciplinary healthcare team, ensuring coordinated continuity of care throughout the entire patient’s journey.

^{_{From L-R: Ayala Corporation Board of Director Mr. Eric Francia, AC Health President and Chief Executive Officer Mr. Paolo Borromeo, Santa Rosa City Vice Mayor Arnold Arcillas, Ayala Corporation Adviser to the Board, Mr. Fernando Zobel de Ayala, Laguna Municipal Health Officer Dr. Odie Inoncillo, Healthway Philippines Inc.’s President and Chief Executive Officer Mr. Jaime Ysmael, and QualiMed Health Network Group Chief Operations Officer, Ms. Margaret Bengzon}}

In addition to its integrated network of clinics and hospitals, HMN benefits from being part of the broader AC Health ecosystem, encompassing various healthcare touchpoints such as pharma and digital health. Aside from HMN, AC Health’s subsidiaries include Generika Drugstore, IE Medica and MedEthix, and KonsultaMD in partnership with Globe’s 917 Ventures.

“When AC Health was founded in 2015, our vision was to build and connect various businesses into an integrated ecosystem that would allow us address fundamental gaps in Philippine healthcare,” said Paolo Borromeo, President and CEO of AC Health. “Healthway Medical Network remains a crucial component of this ecosystem and AC Health will continue to explore even more opportunities to drive synergies within our network, offering a differentiated experience for our Healthway doctors, employees, and of course our patients.”

The brand launch signifies an exciting chapter of growth and progress for the Healthway Medical Network. In tandem with the brand integration, Borromeo shared that HMN is also integrating its processes, including procurement and other shared services, and its IT platform, with the launch of a unified EMR and clinical information system later this year. In addition, HMN plans to further expand its footprint in clinics and hospitals. In 2022, the network successfully

inaugurated 3 new multispecialty centers. This year, HMN plans to open 3 additional clinics in Cebu, Cagayan de Oro, and Davao, expanding its network to a total of 15 outpatient centers. Apart from this, the long awaited Healthway Cancer Care Hospital, the first of its kind in the country, is also set to open in September 2023.

Present at the event was Ayala Corporation’s Fernando Zobel de Ayala, who reaffirmed the group’s commitment to continue investing in healthcare. “The integration and launch of the Healthway Medical Network and its promise to deliver care beyond cure exemplifies Ayala’s relentless pursuit of excellence in its unwavering commitment to nation-building,” said Zobel. “At Ayala, we believe that every Filipino deserves access to quality healthcare and we are committed to help make this a reality.”

The launch of the Healthway Medical Network marks a significant milestone for AC Health in its mission to improve healthcare for all Filipinos. With its human-centered approach, innovative healthcare solutions, and integration of clinics and hospitals backed by the entire AC Health ecosystem, Healthway Medical Network is well-positioned to deliver holistic and high-quality care to patients across the country.

AC Health

Ayala Healthcare Holdings, Inc. (AC Health) is a wholly-owned subsidiary of the Ayala Corporation and serves as the portfolio company for healthcare businesses. Its vision is to build an ecosystem that links every patient to a seamless healthcare experience. Its portfolio includes Generika Drugstore, the pioneer in generic retail pharmacies, IE Medica and MedEthix, major pharmaceutical importer and distributor, Healthway Medical Network, a network of primary care, multi-specialty, corporate clinics, and full-service hospitals. AC Health has also invested in health technology solutions, most recently, KonsultaMD, a healthcare aggregator app that offers online consultations, medicine delivery, and clinic and diagnostic booking.

For information, you may contact Monica Rivera at rivera.mtl@achealth.com.ph