SM Supermalls Introduces Smart Robot called SAM
The other day I went to SM Megamall for the launching of SAM – SM Supermalls artificial intelligent (AI) humanoid robot.
It is programmed to deliver a smoother, more personalized and efficient interaction with customers. It is now at SM Megamall and soon on other SM Supermalls.
SAM is designed to help with directions and provide mall information about the latest deals, promos and events. It is equipped with an advanced face recognition technology. It can also make a personalized greetings to customers once they enter the mall.
Customers can also chat with SAM through the SM Supermalls Facebook page. It serves as a 24/7 online concierge that can provide information like branch locations, mall schedules and promos to name a few.
SAM was created in partnership with the Cal-Comp Technology (Philippines), which is a leading provider of electronic and original design manufacturing services.
For more information, visit SM Supermall’s official website www.smsupermalls.com