Things I did to settle my credit card dues!
It’s very hard to live life to the fullest if you have unsettled debts right?
It’s very difficult to share my bad experiences here since most of you already know me. But, this is a part of my roller coaster life and because of these experiences I became a better person. I know that we all want to be debt free, but we are afraid to open up and ask for help since we don’t want to be criticized in the end. Accepting our faults and moving on is the hardest thing to do, but I think that is the best way to be at peace.
I have 2 credit cards that has been default because I decided to be at stay at home mom. I know I still have an outstanding balance with them but I really don’t have a choice but to leave my work and take care of my son. Although we have a very limited income, I still want to settle my obligation with those banks that’s why I ask for their help.
I will start with Citibank, I did not have a hard time dealing with them since they are really offering an amnesty program for every cardholder who admitted that they cannot longer settle their account. They gave me a contract that indicates how much I will pay every month with a corresponding interest of just 1.5%. This is a lot better than be charged with 3.5% for unpaid balance of the Total Amount Due. I agreed and signed the contract ASAP. After a year of paying, I asked for an extension for my contract since life is really hard at that time. I want to lower my monthly amortization so that I can still pay it and not worrying about what we will eat the following day. Since I already have proven my integrity and willingness to settle my account to them, they agreed. They gave me another contract that indicated a much lower monthly payment.
POINTS TO CONSIDER:
1. If you are in good faith to settle your account don’t hesitate to negotiate with the bank for the best program that they can offer to help you settle your debt.
2. Check all your income less basic expenses, from that you will know how much is the extra money you can allot for your credit card debt. You don’t want you’re family to get hungry because you are paying your credit card. Explain to the bank that as of now, this is the only amount you can offer to pay for your debt and that you are willing to pay them even how long it takes but accept the amount you are offering. Maybe they will understand the situation.
The second card, HSBC. Since I can no longer pay my monthly dues with them, they forwarded my account to a collection agency (a.k.a. Legal department). Per record, my outstanding balance with them as of last payment is only around 40K, after 2-3 months it sky rocketed to 56K (shocking right?). They said that the balance reached that high because of finance charges, late payment etc.
Good thing is that I always file my billing statements. What I did was that I separate my monthly purchases and the bank charges (finance charge and annual fees). I discovered that they already earned a lot from me. I asked the collection agents to do the same (to give me a copy of all my purchases and the separate list of all the interest that the bank charges). He said that they don’t provide that kind of information. I told him, that based on my record the bank already earned a lot from me and I’ve been a good payer with them for how many years. I asked if he can give me a reasonable amount for settlement excluding all the charges since if they will keep on adding it up it will be very hard in my situation. We came up in a decision that they will only charge me 30K (from 56K) provided that I will pay it in full. I agreed, thinking that it’s better that way than to be charged with 56K. But to be sure that they really approved my request, I told them that I will only pay if they will give me a contract (since we are only talking over the phone) and a certificate of full payment after I settled it.
Where did I get the 30K cash if I am broke? I loaned it from one of my trusted friends and I agreed to pay her every month for 1 year.
POINTS TO CONSIDER:
1. Organize/File all your billing statement because you never know when will you need it.
2. Don’t be shy to haggle for a lower amount. It’s easier if they can see that you really are a good payer before.
3. Do not ever try to hide or run from your obligations. I always hear people saying that it’s okay to run/hide from credit card debt since no one goes in jail with it. I agree, nobody goes to jail with credit card debt since it’s just a civil and not a criminal case, but do you want to have sleepless nights because you’re conscience keeps on bothering you? We use the card when we needed it the most, and yes sometimes life is hard that we can no longer pay for all our purchases. But keep in mind that you gained from it, so it’s right to give it back even how hard and long it takes.
4. Always ask for a black and white copy of any conversation you had with the collection agents since that will be your best proof if they take back the amount you agreed upon.
5. Asking help from family and friends is the best way to help you settle your debt. If the bank can’t understand your situation, these people will.
Be wary, because not all banks are the same. I also encountered stupid collection agents before. They will scare you to death if you will not pay your obligation with the bank. But remember that these people were just an employee and also makes a living from the commissions they will get if one default credit card holder agrees to pay, so don’t take it personally.
For collection agents, just a piece of advise if any of you is reading this. Don’t be rude in dealing with default credit card holder, that style doesn’t work. Be polite in dealing with them and they will be shy not to entertain you.
I am not a hypocrite to tell you not to use credit card, because it’s still nice to have one, we don’t know when emergency will come. I also don’t blame anyone who can no longer pay their debt, but I just want to imply that we are still responsible for it.
Maybe the best thing to do is to leave your credit card at home and just stick your purchases within your budget.
Thank God I’m done with them.
Kaskasera ng Region 4 says
Hi po, nabasa ko ung mga comment dito sa blog nyo at sobrang helpful ng mga advise. Di nako kakabahan na baka di ko na maayos yung credit ko. Anyways, share ko lang yung experience ko. Nag apply po ako ng car loan at nadeny due to bad credit record. Meron ako cc year 2014 pa yun under HSBC ang worry ko lang is yung interest din baka lumaki na sya. Sabi ng BPI na nag process ng loan ko pede ko naman daw contackin si HSBC para masettle na ung credit at ma clear na ung record. Dahil sa kaskasera ako dati at mga nag papakaskas sakin dati na mga mambubudol ko na officemate hehe ayun di ko na nabayaran. Na endorse ako sa collections at nakakatanggap ng sulat mula sa mga law firm pero dinedma ko lang sila. Nag reach out naman ako non sa isang sulat na willing ako bayaran na ung offer nila sakin na 11k pero di na sila nag reply. So ayun hanggang tumigil na sila kakapadala ng sulat hanggang sa nakalimutan ko na din. Kala ko mabubura na yung record ko na un, pero hindi pala. Bakit kasi nauso ang data storage jk haha. Pero ngayon I’m planning to settle it na for good. Thankful ako kasi I have the means to pay now. Ayun lang, thanks sa blog at mga comments.. Kaya natin to.. God bless!!!
Jesicca says
Hello.. Anyone may idea kapag nag-encash ka ng check sa bank, tinitingnan ba nila kung may utang ka sa kanila?
Marjorie Conchina says
Worth it reading momsh . Salamat sa mga tips at pagshare ng story mo about cc.
Elizabeth Laztrella says
Ang hirap talaga kapag may utang. Hindi ako gumagamit ng credit card kasi ayaw kong matempt na bumili ng bumili. Pero I can relate tungkol sa utang na tubo ng tubo. Kami nga loan sa bahay na umabot sa 1 million kasi di kami nakapaghulog ng many years, kasi sabay kaming mag-asawa na nawalan ng work. Sakit sa ulo talaga. Pero nasettle din namin sa mabuting paguusap at loan restructuring.
Pag may credit card hinay lang sa pagpurchase.
Kate C. says
Mommy Levi, your blog is very informative. I’d like to share my piece. So our debts started at the start of forex trading popularity, late 2018- early 2019. My husband I got convinced to “invest” a huge amount. We loaned what we “invested” but it failed in 6 months time (or most likely we got scammed). So we both got stressed and found comfort on retail therapy and staycations. More bad decisions, right? Then came 2020, husband lost his job – where the company paid for nearly half of our car’s monthly amortization, then COVID and lockdown happened so he was jobless for 3 months. He found a new job but the pay was only half of what he used to earn. So our debt ballooned and we started to fall into the cycle of loaning from our cards to pay our cards – I came to realize, this is going to be an endless loop. To date, all our cards are paid for, no delinquencies but without reloaning, we won’t be able to continuously pay for the minimum dues anymore. We’re still willing to pay though, after all we enjoyed what we swiped on our cards, but we just can’t afford to pay the minimum dues anymore. My BPI has an unbilled balance of about $300k, my husband’s BPI, Citibank, and HSBC have a combined $450K unbilled balance with no unpaid month (just yet). So before that happens I thought why not apply for an amnesty while my credit is “technically” in good standing. I have already called BPI and the CS rep has provided with a reference # advising me that an agent would reach out to me in 7 banking days. I do hope they will consider what we can offer. I hope this comment can also give an insight to others who are at the verge of being unable to pay anymore before all the collections fiasco start. I’ll update you of the outcome with this challenge I’m currently going thru, hopefully it will be a favorable outcome. 🙂
Lacus says
Hi Kate C,
Thank you for sharing your journey. May I know how much is your total debt?
Currently all my 5 cards were already default (6 digits) and I have an active debts. I coordinated with the banks but they offered me a plan that I still can’t afford.
Hope you still update us on your journey.
Thank you.
Joanne Ethel Orias says
Try to e-mail them and ask for BSP IDRP. I have 5 credit cards and if you sum up the total debt, it would reach 500k (more or less). I was approved with a 10-year installment plan for all credit cards. Try to search for more information about BSP’s IDRP. This would really help you out.
Lacus says
Hi, I heard about it in other blogs. I am not qualified since all my cards were already in the collection. My plan is to settle one at a time.
Thank you and keep safe.
Joanne Ethel Orias says
My credit cards were also in collection as well however, I am still qualified for BSP’s IDRP. It would be best to send the respective banks an email and never stop until you get the IDRP agreement from them.
Cecil says
Good morning Ms. Joan please help me. I need your help and more info
MBGP says
hi po! Almost 1 year na pong hindi nababayaran ang cards namin at na send na yata sa collections agency. Pwede pa ho bang makapag apply ng amnesty?
Yen says
Hi Ms Joanne ask ko lang po if sinama pa rin ni bank yung total with charges lets say 3 yrs ka na di nakakabayad?
Jonilyn0426 says
Hi mam joanne ethel.. ask ko lng kung my interest ung idrp n 10yrs? I have 4cards kc abot cguro ng mga 900k un? And ang problema ko pa ung payroll ko is metrobank tpos my cc ako sa metrobank.. kpg ba nadeliquent c metrobank cc mafreeze o hold or babwasan ba ni metrobank ung payroll account ko?? Please help me.. d ko n tlga alam gagawin ko.. naiiyak n lng ako eh.. ilang araw n kong puyat kakaisip.
Joanne Ethel Orias says
Yes. Meron pong interest however, what I considered was the monthly payment for each of the banks and not the interest that’s why I opted to the 10-year installment which luckily I was also approved kasi sweldo ko lang pinagkukunan ko ng funds and I also have other bills to pay. You have to pay them manually or you can set-up automatic payment depende na yan sa’yo but I prefer to just pay through Gcash or 7/11. And don’t worry about your payroll kasi they will not take any funds there automatically for your cc. They’re not allowed to do that. Those are entirely independent from each other.
Ed says
Please pa update po ako kung ano nangyari sa metrobank cc nyo kung nakahingi kayo ng amnesty after ibigay sa connections agency. Ty po.
Chi says
Good evening pi Miss Joanne Ethel Orias. Ma’am Tanong ko lang po Ang steps or procedure sa pag request or pag apply ng Inter-bank Debt Relief Program or IDRP. Sino po ang kailangan kontakin ko sa pag aapply po ng IDRP? Thanks po
Joy bel says
Hi Ms Joanne Orias- pano po ang idrp? Magkno nlng po monthly nyo? Ano requirements? I keep asking abt this s bdo pero prng ayaw nla n iavail ko un looks like mhrp mag avail ng idrp.
Share ko lang, i have deliquent bdo cc nsa collections na. I also have bdo savings- nagulat nlng ako n sinimot nila laman ng savings ko.:(
TD says
Hi Miss Joanne,
I wanted to ask lang, since you’ve reached 500k, how much po ang naging monthly payments nyo under IDRP? I applied po. Still waiting for the bank’s response. Injust wanted to have an idea lang.
Chi says
Following …
Joanne Ethel Orias says
3,700+ total for all credit cards and approved for 10 years payment.
Diana says
Hello Miss Joanne. After inquiring for IDRP from the bank, how long did you get a go sign to proceed with the application from the bank? The bank told me to wait for a call within 5-7 banking days. It’s been 7 days now but I still got no call from them. I’m worried my request will be rejected. 🙁
Cane says
Hello, hope po mabasa ninyo to,.how many days po kayo na approve from submission of the IDRP form?
Joanne Ethel Orias says
Almost a month po. Always follow-up via email. Some would persuade you not to do the IDRP and just agree with a different settlement but I insisted. The 3rd party collection agencies were also makulit and annoying but you have to stand your ground. Eventually, someone from the bank will reach out to you about this and will process the papers and requirements.
Rey says
Any updates on the request from BPI?
Selena says
Hi Mommy Levy,
Not sure kung napost ung tanong ko 🙂 Pang ilang months after nung last pagment mo nung nagrequest ka for amnesty sa CITI at HSBC? Thank you
Mommy Levy says
after 30 days from last payment
Selena says
Thank you Mommy Levi. Buti po sa inyo pumayag. Sa akin po sa Eastwest Bank at sa Security Bank wala raw silang ganong offer sa ngayon. 2 months na pong delayed payment sa akin 🙁
1 week akong tumatawag nun kaso wala talaga.
Mommy Levy says
make your request in writing, para kung magkagipitan may hard copy ka ng request mo. Put everything in writing, makarating man kayo sa korte, pinakita mo na willing ka magbayad.
Mymy says
Hello mommy levy
May pending utang po ako sa Tala loan at gcash credit
Good payer po ako before pero dahil sa lockdown at ECq nawalan po kame ng hanapbuhay until now diko padin nababayaran 12k Kay Tala 8k Kay gcash credit ,wala padin po work asawa ko ngayon ,kumikita ako as online seller pero inuuna ko muna Bayaran yung ibang utang ,yung mga taong natakbuhan ko nung panahon ng lockdown ,willing padin po ako Bayaran yan kaso sobrang lake na gawa sa interest at penalty nila kaht during mecq nilagyan pa din nila ng interest at penalty gusto ko Sana hulug hulugan gang matapos kaso pagtingin ko sa apps ko wala nagiging bawas dahil sa interest at penalty na pinataw nila.anu po dapat ko gawin?
Salamat po sa inyung magiging tugon
Ariane says
I have more than 5 cards at max out n lahat. Super stressed na din kasi may existing personal loans pa on top of that. Sabi ng pinsan ko wala naman daw ngang nakukulong sa di pagbabayad ng cc pero di ko kaya kahit hirap na hirap naman na talaga ko. I heard about this Debt Consulting agency na sa kanila nagiipon ng pambyad then sila makikipagCommunicate sa banks on your behalf kaso after a month. I took the chance kaso first month plng dpa ko nakapghulog then tintry ko nga apply for amnesty program na nakita ko sa blog at email sa RCBC (first) since dun yng pinaka malaki Kong utang (150k+). That was last month and they just gave me a to let # that I can use sa pag followup. Knina I called the customer service at sabi wala daw silang ganong sa collections daw yata yon at binigay nya direct number but every time I choose yun option ng settlement sa sabihin nung operator “call cannot be completed” so I tried Security bank naman at nagreply sa email na balance conversion ang offer which Naka Apply na ko pero dko kaya 7k n monthly (2 cards kasi nagsabay dahil may Tira pang 6mos yung isa bago matapos) then binigay nila # ng collections at dun ako tumawag. Wala din daw sila amnesty program but they offer RESTRUCTURING so I applied waiting pa nyan ngayon. Kasi hindi ko pa rin alam panu yung payment nitong isang program. I will also apply to BDO and metrobank nyan after. Parang ayaw nila gawin Amnesty Program dahil sa nabasa ko yung leader bank ang magkoConsolidate nung lahat ng debts sa lahat ng credit cards so baka ayaw nila maHassle kaya ibang way na lang ibibigay nilang option? It’s been 3years na nagbabayad ako ng minimum sa lahat just to be current with my account kaso di ako natatapos at di talaga nababawasan nakakapagod na rin at umabot na ko sa point na maisip ng hindi magHanda matakasan na lang tong problema. Sana matapos na tayo sa mga ito. God bless to all
Cris says
Bakit hindi niyo po tinuloy yung debt consulting agency?
Selena says
Hello Mommy Levy,
Nagrequest ba si Citibank na mag pay muna bago ka mag amnesty?
Thank you.
Mommy Levy says
contract muna bago ang pay
Selena says
Thank you Mommy Levi,
Sa Metrobank kasi gusto nila mag minimum payment muna ko bago mag payment arrangement or balance conversion daw. Thank you po sa reply.
sheena says
mommy ano po nangyari sa Metrobank mo po?
Hazel says
Hi mommy levi, I really found your blog inspiring and I would like to share my story. It all began at the start of forex trading popularity. My husband and I agreed to invest a huge amount by loaning such amount but it was a fail (or more likely a scam), we loaned a great deal of money for that “investment”. That was around late 2018 – early 2019. Because of that loss, I got stressed, my husband got stressed and we ended up making more bad decisions by purchasing wants that we really don’t need, going on staycations with the excuse of these being our “retail therapy”. Came 2020 – hubby lost his job – where the company paid for nearly half of our monthly car amortization, covid happened so it was about 3 months before he got a new job and there was a huge disparity on his pay. So we started getting looped into the cycle of loaning cash on our cards to pay for our card dues. So far wala pa naman kaming delinquencies, we are able to pay for the minimum due but I want to get out of this cycle because in due time, mas lalaki pa utang namin and we won’t be able to pay at all. Without loaning, we won’t be able to pay for the minimum dues on our accounts next month. I have called BPI which I have a huge unbilled balance of 200k, my husband is yet to call citi and bpi where his total unbilled balance amounts to 400k.
We want to apply for an amnesty program before things get worst. Our accounts are still active and paid to date so hopefully they would consider our terms. I enjoyed what I swiped on my cards so I don’t want to run away from such obligation but we just can’t afford the current bank terms anymore. I’m currently waiting for a return call from their agent, the CS rep already gave me a reference # so hopefully we will be able to settle this and not have to deal with collections or nonpayment.
Amiela Sotalbo says
Hi Ms. Levy,
Si metrobank po nasend na sa CA ang account ko ayaw n po nila ako bgyan ng option pra mkpg settle ng billing. Ano kay po maganda gawin Mam?
Mommy Levy says
talk to the collection agency na may hawak ng accoun nyo para humingi ka ng terms na kaya mong bayaran monthly
Amiela Sotalbo says
Posibble po kaya na tanggalin ni CA yung mga charges at back to original na utang yung bayaran ko Mam? Possible din po ba mam na ipatawag nila ako sa Court kapag di ako nkapag settle?
Mommy Levy says
kung ika cash mo, pwede ka naman mag request na bawasan ng charges. Possible ka ipatawag sa court pero madalang nila gawin kasi magastos lalo kung maliit lang ang amount na sinisingil sayo. Saka ang alam ko yung court ikaw din ang tatanungin magkano kaya mong bayaran
Miss A says
Hi miss levy ask ko lang po sana how po kayo makapagask ng contract with CA and cert of full payment.. Through email lang din po ba to.. May inooffer kasi sakin si ca na if i pay in 2 terms this month and next month i will be cleared already.. But im afraid what if after i pay there will be another ca who wants to collect money… Thanks in advance
Mommy Levy says
dapat po bago kayo magbayad, may contract na kayo sent sa email nyo para may proof kayo ng agreement. At dapat nakalagay don na after nyo mabayaran magbibigay sila ng Certificate of Full Payment.
Jas says
Hi po I have unpaid 1 credit card po. Nung namatay po kasi si lolo last dec 21 2019 medyo nagipit po kami. And hindi na po ako nkpgbayad then dumating po itong pandemic. Sb po nung nagttext pede daw po any amount ibayad ko muna. Pero wala po kaming contract thru text lang. I’m willing to pay po diligently khit small amount for a long period. Pero po wala po silang contract and snsb lng po nila skin n 5k po dpt w/c hindi ko pa po kaya. Magbayad po ba ako khit walang contract?
Mommy Levy says
dapat everything should be in writing first
Z says
Glad I came across. I stopped working last year because I also gave birth. And grabe ang mga naging utang ko sa credit cards. Huhu. I have 4 cc. When I returned to work last Jan, inasikaso ko agad si Citibank. Madali Lang sila kausap and mabait Yung mga agents na nakausap ko. Still paying it right now. Pero problem ko pa si HSBC at BPI. And I’m also applying na rin for amnesty dahil nagka covid so wala na naman ako work. Huhuhu. Hopeful pa din naman na matatapos din ito.
H says
Hi, Z. How did you apply for amnesty? I read na ang hirap daw mag ask nyan especially sa BDO. They keep saying they cannot help us. I did ask for that before, I am at a loss because sobrang LAKI talaga ng bill, the minimum payment is 50k a month. Basic needs din ang ginamitan nito and at a point, furnishing the house and then businesses failed.
Seppie says
hi there, im planning to call citibank and bpi to request for a debt restructuring program.. does this mean that the cards will be cancelled? I have a hard time paying the minimum balances already because of interest charges.
Mommy Levy says
debt restructuring I think is different from amnesty. The latter means you will not use your credit card anymore and just pay for the outstanding balance until it reaches zero.
Cheeky says
I called Citibank for their amnetsy program and said that their collections dept will get in touch with me, but I have not heard back. I would like to pay, but I really dont have the means now since I would like to pay off the cards one by one. I would like to keep my BPI card active kaya yun ang inuna kong bayaran, but I would like to cancel Citibank na because their charges are way too high. Is that even possible with an amnesty program — keep one card active and cancel the other one?
IRacoma says
Same problems here….
I have 2 accounts ~ BDO and Metrobank ~ currently naka-receive na ako ng notice from CA regarding my balance sa BDO. I was trying to apply for IDRP this month, yung BDO ang kinontak ko kase doon mas malaki ung balance ko. I haven’t tried with Metrobank. Nakadalawang call na ako sa customer service / collections dept pero hindi daw ako ma-contact siguro nahihirapan sila because OFW ako ngaun. So possible pa rin ba mag-apply ng IDRP even nasa CA na ung account? I emailed them, waiting pa ako sa response nila. I am really worried na baka mag-file na sila ng case. Medyo malaki din kase debt ko on both banks, lumaki dahil sa finance charges and I opted for balance conversions before kaya lumaki talaga lalo tapos minimum payment pa lage. Even though nakapag-abroad na, malaki na din kase balance so nahihirapan na ko and since minimum payments lang eh parang finance charge lang nababayaran ko. Do you think may chance pa din ako sa IDRP?
Mommy Levy says
congratulations that you wanted to clear your debts by taking the first step. I don’t know if your account will be approved pero I hope they will. Balikan mo ako sa update ha. Good luck!
Lacus says
How long before ka na default at kumausap sa bank?
princel zabala says
hi ms levy,
ask ko po what if over 10 years na po ung debt sa cc ko, bdo, hsbc and union bank, lahat po 10k lang limit, pwede pa kaya ko mag apply ng credit card amnesty program? wiling ko po bayaran lahat sana, pero di ko alam san ako at pano ko mag uumpisa, baka po singilin nila ko ng hindi ko na kaya since 10 years ago na po un…. ano po maaadvice mo… thanks in advance
Mommy Levy says
Hindi ka nila sinisingil? It sounds like wala kang idea magkano na balance mo sa kanila kasi.
princel zabala says
naningil nmn po sila pati ung collection firm na pinagpasahan nila ng account ko, but then tumigil nalang po ng paniningil until umabot po ng 10 yrs cgro, wala po tlga ko idea magkano na debt ko sa kanila, basta ang alam ko lang po ung credit limit ng cc ko is 10k lang….
lizz A. says
hello,
im having a trouble po na makapag apply ng amnesty or restructuring of debts sa bdo,. tumawag na ako sa bdo before magdue date yung cc to tell na i have a big problem with my finacial and di kona kinakaya ung minimum at lalo pang lumalaki dhil sa interest at charges and they told me na wala silang maooffer sa aking ibang payment option at that time and hindi pa daw nila ako maeendorse sa collection dept nila so they advise me na palagpasin ko daw ung duedate ng cc then the collection officer will call me or tumawag daw ako sa knila to endorse me to them.. kaso eto na nga nakausap ko na ung collection officer nila and sinabi ko problem ko pero ang palagi nyang sinasabi bayaran ko yung amount na sinasabi nya at wala daw silang payment option na maiooffer sa akin then nashock ako tapos sinabi ko yung paguusap ko sa bdo customer service at ung advice nila.. then i ask for amnesty or restructuring pero parang ayaw nilang ibigay sa akin. nakakailang tawag na ko panay pasa lang nila sa akin from costumer service to collection department, vice versa.. sana po may maiadvice po kayo sa akin… willing n willing na bayaran yun kahit napakalaki na..by the way nsa 100k above pla yung utang ko sa cc.. pwede kaya akong lumapit sa bsp to seek help?na mapay ko ung utang ko ng very very light monthly amortization na hindi na nadadagdagan ung interest pa?
thank u sa advice in advance
Mommy Levy says
gawin mong in-writing ang request mo. I-email mo sa kanila. This way may proof ka na nag request ka at nakikiusap. Kung dumating sa point na sabihin nilang sa court na lang, may hawak kang evidence na nag reach out ka ayaw ka lang pagbigyan. Mas papanigan ng court ang ganun kesa sa nagtatago ka sa bank. Baka mas ibigay pa sayo requested monthly payment terms mo.
Peach says
hello,
it is true na mahirap mag-apply ng amnesty at restructuring sa bdo. ang tagal ko na rin nag-reached out sa knila, umabot po sa point na gumawa ako ng letter, I sent it to bdo customer service and also sa CA nila, pero no favorable reply. ang sinasabi sa akin is I have to pay this amount para ma-entertain ako ni customer service which I did, inutang ko pa nga yung money na pinambayad ko, pero wala akong napala. I need to pay the amount in full or the minimum pero would incur additional charges. Parang hindi kasi nila naiintindihan yung pinagdadaanan natin. Sunod-sunod din ang aming financial mishaps, kaya nga ako nakikipag-arrange sa kanila para sana hindi na lumaki pa ng lumaki ang mga charges, pero hindi, they “find ways” na mas mabaon pa talaga tayo sa utang natin. Hindi ko na rin alam kung ano gagawin ko, umabot na ng almost half a million ang utang ko dahil sa mga charges ;(
sis lizz A, balitaan mo ako kung ano na nangyari sa bdo cc mo.
Joanne Ethel Orias says
I need help please. 6 months past due na ako sa credit cards ko on multiple banks, been receiving emails and mail notices however sa emails na na rereceive ko may mga threats to be sued with Estafa and other court litigations. I wanna know if that’s possible and I get jailed because of this. I havent contacted the banks yet since wala pa akong savings pambayad for initial payment if ever they needed it for an amicable payment scheme. I appreciate all the inputs in this blog. More power.
Mommy Levy says
did you issue post dated checks? If yes, possible ang estafa, if not, hindi sya considered as criminal case, civil case lang at hindi ka makukulong. Pero mangungulit talaga sila for you to pay your dues to them.
Joanne Ethel Orias says
I haven’t provided any post dated checks or signed any contracts. At the moment I’m just receiving all their calls thru my mobile number and in the office, mails sent both to my present and permanent address, and also emails. I would like to ask if may civil case po ako ano po yung mangyayari sa akin? Would i not be able to go out of the country as well or apply for a new job? Thank you.
Mommy Levy says
I’m not sure if you can go out the country if may record ka. Recently kasi yung isang College friend ko paalis na dapat pero di pinayagan ng immigration kasi nakita yung record nya sa Puregold Personal Loan. Pero since iba ang loan sa credit card loan hindi ko alam kung magkaka record ka din sa immigration.
Joanne Ethel Orias says
Hi everyone!
I just want to share my update regarding my credit card dues.
So, back in 2019, I had issues paying my 5 credit cards and if you sum up all the dues it might be more or less 500k. I constantly communicated with the banks through e-mail insisting for an IDRP (BSP’s Amnesty Program). You can research more about it in Google. I did not push through in coordinating with the 3rd party collection agencies. They would insist that there’s no such thing as IDRP and would insist in paying your credit card dues based on their own settlement. IDRP is done directly by the bank themselves. So, fast forward to 2020, I was able to start paying last August 2020 for all the credit cards. I was approved with a 10-year payment installment. You can opt to have lesser years to pay however, the amount would be much higher every month. I am still recovering from my debts and due to family issues and hardships (my father died because of cancer), I can only rely with my salary to pay off my debts and other bills. Just make sure not to miss the due date every month when you’re already enrolled in the IDRP. I hope this helps!
Diana Mae Sandalo says
Hi Miss Joanne. I am trying to coordinate with cc banks for IDRP. How long did your application take?
Joanne Ethel Orias says
It took me months to coordinate with the banks because most of the time they usually offer their own amnesty program. But I insisted and stood firm that I want to apply BSP’s IDRP. It took me multiple emails sent to the banks until at first Citibank said that they will be the lead bank and then later changed to Security Banks. After the long process and with a co-maker, I was able to submit my IDRP application to the lead bank.
Sarah says
Hi Joanne, Mommy Levy,
I called BPI to request for amnesty program din since nafefeel ko na yung pressure ng nagbaballoon na credit card debt 🙁 and I really want to settle my balance but at a lower rate and longer term sana.
If ever they do not call back, since ang sabe is irerefer pa sa call back dept nila, any tips po para mas mapursuade ko sila for a better settlement plan?
Thank you
Mommy Levy says
send them a formal letter of your request para hindi lang kayo verbal nag-uusap. You can use it to prove na willing ka magbayad.
Jeremias says
Hello po sino po familiar dito sa credit card debt restructuring under the IDRP?
Aiko Fernandez Padilla says
Ayaw ko niyan credit card mams masakit sa ulo bayaran. Hehehehe pero tama ka naman iwan nalang. Sa bahay baka mapalaki pa gastos pag di napigilan. Thank you for sharing po, 😀
Fb: akio zednanref
Ig: prettysanya11
Jeremias says
Hi, question po? ano mas ok yung magaaply ako amnesty program bawat bank na may overdue ako? (isang apply per bank) or yung magapply for credit card debt restructuring under the IDRP. Kasi under daw dito (if maapproved) pdeng isang bangko nlng babayaran mo then lahat na ng bagko may utang ka bayad.
Hindi po ako sure kung san mas makakatipid? yung isa isa bayaran or isang bangko nlng magprocess ng lahat? Salamat in advance
Galing po dto na site
https://www.moneymax.ph/credit-card/articles/credit-card-amnesty-philippines/
How to Apply for Credit Card Amnesty
Call your issuing bank to apply for credit card debt restructuring under the IDRP. If you have multiple credit cards from different banks, the credit card provider with the highest combined outstanding balance will be the lead bank in processing your credit card amnesty application. A representative from the lead bank will call you to explain the arrangement and process your application.
Mommy Levy says
thanks for the link, I’ll check it out. Since matagal ko ng naayos ang credit card di na ako pamilyar sa new options like this one. Basahin ko din.
Liza says
Hi Ms. Levy. Sobrang naginhawaan ako ng mabasa ko itong blog mo. I have cc problems din na ilang buwan ko ng hindi nababayaran dahil kulang na ang kinikita
ko para mapunan ang mga expenses ko. Nakakahiya man sabihin, umabot na halos half million ang utang ko sa iba’t ibang cards ko. Nag cash avail ako pareho sa BPI at Metrobank ng 150k and 130k. Nung una nababayaran ko naman sya. Nagkataon na sunod2 ang mga gastusin ko, nanganak ako via C section, mga tuition ng mga anak ko etc. Unfortunately, ako lang kasi ang may work at walang work ang husband ko. Sa akin lahat ng mga expenses so ang mga kinikita ko napupunta lang sa primary needs like utility bills, foods , allowances sa school, tuition, rent sa bahay, gatas at diaper ng bata etc. Mga ilang buwan ko din hindi nabayaran ang mga cards ko hanggang sa umabot na sa point na dilenquent na sila..Although ang BDO ko namimaintain ko sya dahil yun lang sa ngayon ang active at namamanage ko ang payment dahil hindi gaano kalaki ang bayarin ko. Ang prob ko now, kinausap ko yung Metrobank at sabi ng collections nasa collection agency na daw ang account ko at dun na daw ako pwede makipag usap. Sinabi din nila na huwag daw ako mag alala dahil sa kanila parin naman daw yun babayaran or thru Metrobank parin naman daw yun gamit ang card number ko yun nga lang sa CA ako makipag deal. Binigay din nila ang contact number ng Alexis Molaer, which is yung collection agency na may hawak ngayon sa account ko. May letter na kasi ako nareceived from that lawyer firm kuno which is alam ko naman na collection agency na need ko na daw bayaran ng full amount na P200k. Sa ngayon hindi pa ako tumatawag sa CA dahil nagwoworry ako baka hindi nila ako pagbigyan sa hihingin ko na settlement. Wala din kasi ako mahingan ng tulong at gawin co maker baka kasi yun ang isa sa hanapin nila sakin. Willing naman ako isettle ang mga utang ko pero sa ngayon sobrang lubog din ako. Si BPI nakausap ko na din at humingi din ako ng option for payment at sabi balikan nila ako pero wala parin akong natatanggap na call from them.
Ask ko din pala kung mag apply ako ng amnesty program ng IDRP, pati ba yung active card ko na BDO macacancel din? Yun kasi nabasa ko sa mga requirements para mag apply. Meron ba dito nagtry na mag apply ng amnesty program na yan or yung IDRP? Sorry napahaba na post ko. Grabe na kasi ang stress ko. Hindi na ako nakakain ng tama dahil sa kakaisip ng utang ko sa CC ko..Ayoko kasi dumating ang araw na may nanghaharrass na sakin dito dahil sa paniningil ng mga CA.
Mommy Levy says
inhale, exhale. Di ka pwede magkasakit kaya bawal ma-stress. Pag inaaaway ka ng CA sabihin mo kapag nagkasakit ka sa sobrang stress lalo ka di makakabayad hehe (pinapangiti lang kita). First of all, check your expenses muna, para malaman mo magkano kaya mong ilaan sa pagbabayad ng credit card. Pag alam mo na, pwede mong i-haggle sa CA na yun lang kaya mong bitawan monthly. Mahirap naman na wala na kayong kainin. Good luck mommy!
Jessica says
Madam question,
Un cc ko mga 4 mos ko na di nahhulugan.. nagreply naman ako sa email sabi ko sa oct pa ko magkakawork pagbalik ko sa US makakapagstart nko magupdate.
Un reply saken e.. magschedule daw sila ng visit dto ska sa business site ko. Sabi ko nga na close na ren un business..
True ba un un vvisit sila???
Mommy Levy says
I don’t know kung talagang ginagawa nila yan. Let me know if matuloy.
Edil says
Usually panakot lang nila yun
Roy says
Hi maam levy,
Tumatawag po kc ako sa citibank pero may card has been blocked po ung sabi kaya hndi ko na makakausap customer service. Mag aask sana ako ng restructuring program nila kc sobrang laki na po ng debt ko dahil sa charges at penalties. Anu kaya magandang gawin. 2mnts palang akong di nakapagbyad ng minimum payment? Sana ma2lungan nyo po ako kc sobrang strees na po ako. Tnx po
Mommy Levy says
ang maitutulong ko sayo ay advice lang momsh. Call them and ask for amnesty as I have mentioned in this article
M.chris says
Hello po same po tayo pwede kopo makuha contact no. Nyo? Bigay kopo no.ko 0906 271 3024
Emcel Fajardo says
Very informative at eye opener po ito saakin ngayon mahalaga pala mang hingi ng amnesty at kausapin sila para makipag negociate..
Thanks mamsh.
Beb says
Hi Ms. Levy,
Meron po akong contract from EWb para sa restructuring ng card account then meron silang form na nakalagay for other cards/Loans. Okay lang po ba na di ko na lang ilagay? At possible po ba na makita nila iba kong loan under my name kahit di ko po indicate sa form? Thank you po.
Mommy Levy says
yes possible makita nila
ces says
hello po kapag po nasa law firm na ang default credit card pede pa po kaya magask ng amnesty?
RM says
Hi Levy,
Good day!
Dahil sa blog mo I’m now going to pay my debt with HSBC. Actually, I just phoned them now. But, was informed to call the Collection department from 9AM to 5:30PM. For sure tomorrow I will call them and see if we can meet in the middle to pay my debt.
Yung CC ko from HSBC 2009 or 2010 ata sya nabigay saken at meron syang 25K limit at na max out ko yun. Since then I was not able to pay. Given na ilang years na sya hopefully, hindi pa umaabot ng milyon ang utang ko. Crossing my fingers.
I’m also planning to visit once of the branches ng HSBC alam mo yun para malaman nila na I’m not going to run this time and willing to pay them. Pero kasi baka i-refer lang din ako sa hotline ng collection department nila.
I’ll bookmark your blog and update the comment section from time to time kung anong progress magiging usapan namin bukas. Ipinagdadasal ko na wag sanang umabot ng milyon kasi hindi ko na kaya yun hahaha….
May tanong lang ako. If ever hindi mo nabayaran yung debt mo sa credit card tuloy tuloy ba ang increase ng interest nun or may capped silang tinatawag? Well, siguro bago mo masagot yung tanong ko may makakausap na ako sa Collection ng HSBC bukas.
Mommy Levy says
Hi! I’m so happy to know na may isa na namang naglilinis ng credit card debt nya, congrats!
Yes tuloy tuloy ang interest nila (sadly), pero pwede ka makipag negotiate na babaan ang presyo (as much as possible malapit sa max na credit limit mo). Good luck bukas!
RM says
Hi Levy,
Today at 9:48 AM I contacted the HSBC collection department at 9767100. Was informed that my account is no longer handled by collection since all delinquent account more than 90 days is being forwarded to the Recoveries team at 5818325.
Twice akong tumawag sa collection department kasi yung first 2 recovery personnel hindi nila sinasagot tawag ko. Mga almost 16 times kung nire-dial yung number ng recoveries department as in, finally was able to speak with one of the specialist.
So, eto na. At first mapapansin mo habang kausap mo yung Recovery agent, nakakaintimidate talaga. We go by verifying my information bluh bluh. So ayun na nakita na nya… The account pala ay na open ng MAY 11, 2011 grabeeee – then ang total balance is akala ko talaga Milyon na buti nalang nasa Php 54,926.07.
Pag kasabi nya ng balance agad-agad nya akong inoferan ng Php20,000 nalang babayaran mo bukas na bukas din. Then after that Php25,000 na sya we can give you the certification na cleared ka na and all.
Ayun medyo hindi lang kami nagkasundo sa date kung kelan pwede bayaran kasi pinipilit nya bukas na agad.
May option rin sya na down payment today and then I can pay the remaining balance on the date na gusto ko. Basta once nakapag down payment ako through the other bank send lang sa kanya ng receipt then the rest bayaran ko nalang sa date na sinabi ko. Hindi rin sya mabibigay ng contract dun sa agreed amount na babayaran if ever mag down ako. Kasi daw the letter will be given to me once I fully paid the amount she’s asking.
So ayun lang I’ll pay them in full nalang the amount of Php20,000 para matapos na. Pero I ask sa branch mismo ng HSBC nasa the fort daw sya so dun ako pupunta para sabunutan sya – este para magbayad pala. 🙂
Buti nalang talaga nabasa ko yung blog mo nagkalakas ako ng loob na bayaran ang utang ko.
Update ulit ako kung ano ng progress ng HSBC chronicles ko.
Peach says
buti ka pa sis natapos na problem mo sa hsbc. ask ko lang, noong hindi ka na nakakpagbayad sis ng cc mo, wala bang nang-harass sayo?
Jha says
Hi po! I was trying to call recovery team kaya lang hirap macontact. May iba pa po ba kayo number? Thanks
Ayra says
hello mommy,
I’m currently on amnesty, nawalan ako ng work so 3 months na ko hindi nakakapagbayad. Minsan hindi ko na sinasagot tawag nila kase parang galit lagi makakausap ko. ano kaya mangyayari sa amnnesty ko?
Mommy Levy says
may agreement na kasi kayo, they trusted you na susunod kayo sa contract. Posible pong gamitin nila yang agreement against you. Better to talk to them. The more na di mo sila kinakausap lalo sila magagalit sayo.
Jeremias says
Hi po pano ka po ngapply ng amnesty? sa bank mo lng po ba? salamat
hans says
Magtatanong lang po ako,baka po masagot nyo ang tanong ko.meron po akong unpaid balance sa BDO credit card ko. nakipag deal na po ako na 1700 monthly, kaya lang po hindi talaga kinakaya ng monthly income namin mag asawa. 2months po ako hindi nakahulog kaya na default po un kasunduan. Nagpadala na po sila ng sulat na kailngan ko ng bayaran ang 47K na buo at kung hindi daw ay idedemanda nila ko ng walang sabi sabi at gagamitin daw nila sa korte ang ARA(Account Reconstructing Agreement) na piniramahan ko. Totoo po ba yun? Natatakot po kasi ako baka bigla nlang ako mabulaga.
salamat po
Mommy Levy says
hindi ko po alam, pero possible po kasi may agreement na kayo. Sana noong di kayo nakabayad, ininform nyo sila.
Anna says
Hi – magtatanong lang ako. Meron ako housing loan sa BPI Family Bank na paid off na ngayon and just waiting for release ng documents. Then they emailed me saying na pina-hold daw ng BPI credit card department. Meron kasi ako utang sa credit card 4 years na ata ako hnd nagbabayad. Kontakin ko daw muna ung credit card dept and ask for cert of full payment. Ang tanong ko, me right ba sila na gawin un na ipa-hold ang release ng housing loan documents ko because of unpaid credit card?
Thank you
Mommy Levy says
Yes absolutely, they have the right to do that. You need to settle your utang muna bago nila i-release ang loan mo.
Annie says
Hi po, naendorse na kasi sa law firm yung account ko, before 30k lang yung utang ko, ngayon ang sinisingil sakin 50k. Pano po ko kaya sila mappersuade na babaan? Sana kahit half lang, di ko na talaga kayang bayaran at grabe naman na extra 20k kaagad dahil naendorse lang sakanila. Jusko. Never again na talaga. Sobrang stressed.
Mommy Levy says
negotiate
Joanne Ethel Orias says
Hello ma’am. This article is definitely helpful. I would like to ask for an advice in regards to my credit card debt. Because of medical emergencies that happened to me and my mom, I am now experiencing financial hardships and am already past due with my credit cards from Security Bank, Metrobank, Citibank, and BDO. When I apply for amnesty should I just call the bank or the collection agency that they have forwarded my account to?
Mommy Levy says
if you already received a letter from collection agencies, then they are the one you need to contact. On the other hand, if your account is still with the bank, then I suggest to ask for their amnesty program directly.
Joanne Ethel Orias says
I have already received emails saying that it’s a demand letter for me to pay the credit card debt. It’s been more or less 3 months that I was not able to pay because the interest and fees were skyrocketing. And I was being informed thru email that a civil case would be filed against me. Am I still able to negotiate if i havent paid them that long?
Mommy Levy says
yes, go talk to them
Ledilyn says
Miss Joanne Orias
sama tau situation i have few cards also..about the emnesty for all the card i was told before that i need a post dated cheque or guarantor..about sa collection agency pag wala sila feedback na naririnig sa yo binabalik nila sa banko yan then bigay nila sa other accredited CA nila yan…lagi naman may amnesty ang mga creditor naten..ako tatlo sinettle ko which i am currently paying and hopefully pqg natapos ko un tatlo un unsettled naman isesettle ko…hindi ka naman basta basta dedemanda..most CA yan ang panakot..magastos dw ang court litigation so mag ooffer at mag ooffer sila sa yo..dont stress yourself focus on save and pay them
Joanne Ethel Orias says
Hi Ledilyn… thank you for the information.. ill make sure to pay them naman kaso at the moment im still recovering financially and still paying other loans as well dahil sa medical emergency so i cannot pay the credit card companies as of the moment… if i do negotiate with them they ask for a downpayment right away diba?
Aiko Padilla says
Grabe ang hirap na may credit card di ko kaya kumuha nyan masakit sa ulo mag bayad. 😭😭😭 Nabasa ko iba comment para ako yung nahihirapan. 😭😭
Fb: Akio zednanref
Ig: prettysanya11
gen says
Good day…
Tinawagan ako ng collection agency para isettle ang account ko sa AIG na EASTWEST na, ang agreement closed payment namin is 8k ang bigay nia na date is July 29, 2011, right away nagbayad ako ng 7k lang, kc un lang ang pera ko before na dapat payment ko sa school nang anak ko, nakiusap ako as far as i remember na kung pwede ung 1k to follow na lang after ng sahod which is august 15, so august 16 ko sia naihulog ung 1k.. nung tumawag sia to confirm na naihulog ko na ung kulang ang akala ko papadalhan niya ako ng certification na settled na ako….which is i dont know what happened na kc di na cia nakipag usap sa akin. Ngayon may mga tumatawag na naman sa akin from another collection agency, lagi ko sinasabi sa kanila na nagbayad na ako hindi lang ako naissuehan ng Certification, pina email nila sa akon ung agreement ang transaction slip sa bank. Ilang beses may tumawag lagi nila pinapaemail, and then ngayon may tumatawag na naman at pinapasettle sa akin. Sinabi ko na nakailang beses na ako nagsend ng transactions ko pero after ko maemail hindi na tatawag, and then after a few months may bagong tatawag na naman. SO eto na nga, meron na naman, ang sabi niya kahit daw iemail ko ung transacion ko before hanggang wala ako certificate na settled na ako, hindi daw macoconsider un,at balewala na daw yung binayad ko noong 2011.
Paano kaya pwede ko gawin, nakakdala na kasi. Sayang naman ung ibinayad ko noon.. 🙁
Mommy Levy says
di mo na ba mahahanap yung receipt mo? Nagbago kasi ng bank, baka hindi narecord sa Eastwest.
lot dacillo says
Hi mam,
Same issue din po from 16K to 24K sa BPI naman. I fully settled the amount and the third party collector gave a certification. The account was settled December 2014 but until now, hindi ako makakuha ng credit card. One time I ask the bank that offered me a credit card and they tell me na may record daw ako tungkol sa credit card. I was disappointed and did not ask further details. Ngaun na lang ako nagtataka kung bakit, then I saw your blogged and maybe you can give some tip to clear my name. Thank you very much.
Mommy Levy says
I don’t know how to clear your name sa record nila since ako di na talaga ako nagbalak mag-apply ng bago. Pero sa mga nababasa ko asa 10 years daw bago mawala ang record na yun.
Marrien Velasco says
Share ko lang po yung sa akin:
I also have 2 credit cards na hindi ko na nabayaran since October 2018 after ma-ospital ang anak ko. BPI with balance of 25,290.00 & PNB na from 20k+ umabot na ng 35k, ngayon 40k na today ganon sila kagrabe.
They both keep on calling me dito sa pinagtatrabahuhan ko and emails din. So I decided na harapin na sila para matapos na nga ang problema ko, dahil nakakastress kapag meron kang iniisip na bayarin na di matapos-tapos. Inuna kong makipag-usap sa Collection Agency ni BPI. Nagrequest ako na ma-avail yung Restructure Program nila and they agreed agad. On that day sinend na nila sa akin yung Contract of Agreement namin. pinagdown nila ako ng 1,000 this March lang then for 16 months kailangan ko magbayad ng 1,405 monthly. So okay na ako kay BPI..
Dito naman ako kay PNB na consistent sa pagtawag talaga. I’ve talking to them since 1st week of March. I offered to pay using the Restructure Program din gaya ng ginawa ko kay BPI, pero sa kasamaang palad, di sila madaling kausap. Nakailang email ako sa kanila to reconsider nga yung offer ko. Sabi ko I’m willing to pay kako kung pagbibigyan nila yung proposal ko. Sad to say, walang respond. Then this morning lang, someone called me from their collection agency. Again, nagrequest ako to avail nga yung Restructure program. Sabi nya di daw approved yung nirerequest ko na monthly amortization at wala nga din daw silang ganong inooffer. Pwede daw ako magbayad monthly pero yung interest is continues pa din, eh di lubog pa din ako sa utang kung ganon ang gagawin ko diba. So sabi ko bakit hindi kako pwede yung restructure program sa kanila. Sa pagkakaresearch ko, kasama ang PNB sa mga banko na nag-ooffer non. Kinulit ko talaga sya. Sabi ko di ko kayang bayaran yung gusto nila na one time payment in full at kakabayad ko lang ng tuition ng anak ko. Syempre unahin ko anak ko. Kung pagbibigyan kako nila nirerequest, pareho kami matatahimik na. So inofferan na ako ni agent na within 6 months is kailangan ko mabayaran si 40k na balance ko sa kanila bale 35k lang yun kaso isinama na nya yung mga interest sa mga months na bubunuuin ng pagbabayad ko. Kako sige na para matapos na nga isipin ko. So 5k partial payment sa bank, then 5400+ monthly until November. I told her magbabayad ako ng partial payment pero kailangan ko ng copy ng agreement namin. Kaya ito, naghihintay pa ako ng email galing sa kanila.
Hopefully matapos ko na mga atraso ko sa kanila ng di ako namamatay sa gutom hahaha. Lesson learned, wag iasa lahat sa Credit Card. Kung kayang icash, icash na lang. Mas prefer ko na lang ngayon ang makiRide sa CC ng kaibigan ko.. Mas responsable ako magbayad pag ganon. Wala pang interest na lalaki at magpapalubog sa akin sa utang. 🙂
Mommy Levy says
thank you for sharing your experience. Saludo ako sa mga katulad mong malakas ang loob para harapin ang mga collection agencies kasi nakaka highblood talaga sila. Okay na yan kesa nalaki ang interest ng card.
MARRIEN L. VELASCO says
Thanks, Mam Levy.. After ko mabasa tong blog mo, napag isip isip ko na di talaga pwede na basta takbuhan ang utang.. 😊
MARRIEN L. VELASCO says
Hi Ms. Levy,
Update lang po ako sa kalagayan ng bayarin ko sa CC ko ☺️ Regarding sa PNB CC ko, fully paid ko na po sya, yung 6 months na babayaran ko ng 5800+ monthly na dapat na agreement namin is pinakiusap ko po this end of July lang na mabayaran ko na yung balance in full less na po yung interest na dapat nakapatong until November sana bale 17k po yung binayaran ko, ginamit ko yung sinweldo ko sa paluwagan 🤗.. Pumayag naman po sila.. Hinihintay ko lang po yung Certification na napag usapan namin ni collection agent from Alexis Molaer, pero sabi naman nya once mafully paid ko na nga daw po, automatic magzero balance na yung account ko and as per checking po zero balance na nga po sya.. Kailangan ko pa din po kaya idemand yung Certification na napag usapan namin ni agent?
Regarding naman po sa BPI, kapag nakasweldo uli ako sa paluwagan, mag request din po ako na mabayaran na din in full yung balance ko sa kanila para wala na din akong alalahanin.. Medyo natight po yung budget ko dahil sa pagkakautang, apektado na yung pangangailangan ng anak ko.. Lesson learned po talaga tong experience kong to sa credit card, hindi talaga sya praktikal..
Thank You Ms. Levy, dahil sa blog mo na to nakapag isip ako ng mabuti at matino.. 😊
Mommy Levy says
sarap sa pakiramdam ano. Kunting tiis lang ngayon, pero yung long term effect ng walang utang ang sarap sarap. I am soooo happy nakabawas ka na. Keep the receipt and proof na paid mo na ang card 🙂
lyanne says
Hi po, ask ko lang po kung pwede pa din ang amnesty program kahit nasa law firm/collections agency na yung account? Thank you in advance po!
Jennifer Londe says
Thank you for sharing mommy buti nalang nabasa ko itong blog mo na ito my binigay sa asawa ng credit card ng company nila bdo credit card yun nagulat lang kami kasi every month pala kahit di mo ginamit ang credit card my interest na 125 every month kaya nagulat kami kasi ganun kaya habang maaga pa i ipa default na namin credit card na yun mababaon kami sa utang ng di namin napapakinabangan
Edil says
Good pm mommy levi
I have an outstanding balance with m bdo a certain law office send me an email to settle the full amount
Pwede pa ba ko dumirekta s banko
Matagal ko na d ginagamit un card date nasa 71k ngaun nasa 90k kanino po ba ko makikipagbargain?
Mommy Levy says
Your account is already with the collection agency, doon ka na makikipag-usap. It’s better to put every conversation and negotiation in writing so ako mas recommended ko ang through email para may copy ka ng usapan. Good luck!
Edil says
Good pm
The collection agent called me..they ask me to pay at least 5k para mawala un 25℅ un 112 maging 90k..i told her that i will jave my money by ist wk of may and i will try my best to oay it in full..but ahe insisted na bayaran ko muna un 5k and apply for a payment option.
They offer mo 2℅ per month for 24 months but the problem is wala ako makuha co maker
Possible po kaya mag offer ako ng
Automatic na bawasin ng banko s natatanggap ko a anak ko na s same bank dn naman bumagsak.
Balak ko kase hindi ko paabutin ng 24 months
Balak ko 8 months tapusin din bayad
Mommy Levy says
hindi ko yan natry… hindi naman ako hiningan ng co-maker
Jay says
Just paid Eastwest bank amnesty program. from 50k+ amount to 6,300, i’ve paid thru the eastwest bank . ill share the update regarding the certificate of full payment. i should receive the certificate before holyweek.
Marrien Velasco says
Paano po ginawa nyo, Sir?
Jay says
Hi Marrien,
Actually wala, from time to time kasi nag sesend sila ng amnesty offer. this Time lang may extra money ako at good yung offer. di pa nabibigay sakin yung certificate of full payment
kung yung tanong mo is paano ginawa ko sa amnesty offer. tinanong ko sila ano yung instruction. sabi lang nila bayaran mo yung settlement amount sa eastwest bank under your creditcard number. after the settlement bibigyan ka namin ng ertificate of full payment.
Jay says
Update :
Received my certificate of full payment today April 11,2019. i paid last march 28, 2019.
The signatory was a Executive at eastwest bank.
and the certificate has control number and reference code.
Many thanks to this blog and Mommy levy for pointers.
Tinne says
Hi Sir Jay,
I have the same situation din po sa inyu,planning to settle my CC sa eastwest bank .Paano po ba yung step by step process sir after ka nag pay sa teller sa bank?eemail mo lang ba yung deposit slip mo sa ka email mo na from collections department nang eastwest?then yung Certificate of full payment po ba e email lang din po ba sa yu?or hard copy talaga e mail nila?
Riz says
Hi sir jay. Ung account nyo po Ba nasa collections department na prior to their amnesty program po or nasa bank Pa po. Active Pa po Ba yung credit card nyo bago kayo maapproved ng amnesty program nila? Thank you po.
Ledilyn says
Ilang years po tumagal na hindi kayo nakabayad.
Pinadadalan dn ba kau date ng demand letter ng collection agency
Jay says
Since 2013. as stated in this blog, civil case lang yung hindi pagbabayad ng utang sa credit card and not criminal so walang demand letter or NBI record.
Ledilyn says
ganun po ba kase ngaun po nagpapadala na ng demand letter ang mga collection agency
Kahit tumawag po ako s bdo mismo itinuturo ako s mga accredited lawyer nila
Naiiayk na nga ako minsan kase willing naman ako magbayad since may work n uli kaso gusto nila may co maker ang hirap kumuha ng co maker
Armie says
Thru email niyo po ba na receive yung cert sir? Automatic na po ba ibibigay o kailangan pang i send sa kanila yung proof of payment?
C says
Hi! May I know po kung anong email or number ng nakausap nyo? Planning to settle my account also. Thank you!
Saray says
Hi po,
EW Bank offer me an amnesty program. They want me to pay P3,900 only out of 70k + na outstanding balance ko sa cc and once settled they will issue a certificate of full payment. I am definitely interested to avail the offer. I’m so glad that it was too low but it was also too good to be true at the same time. What do you think? Is there a hidden catch?
Mommy Levy says
REALLY? make sure they will send a hard copy of that agreement either via email or mail.
Molly says
I was also offered 11,700 from 120k so I grabbed it and settled the account. Their promise is to release certificate of full payment i. 15-20 banking days. Regarding Legitimacy, the email was from an email with eastwestbank domain. And those who kept on following up were from Anchor. I searched online and they are one of the best awarded collection agency. Will give feedback once I received the certificate of full payment.
Amira says
I am also being offered with this thru email. How can we be verify if this is legit? I also received this with a domain from the bank. But as we all know, with today’s technology, they have ways of working around these stuffs.
Amira says
update on this. I called the bank and legit yung offer. so bumalik sa bank from the agency yung account, then nag ooffer ng amnesty yung bank. so sinettle ko sya. after a week, they issued me a certificate.
Mommy Levy says
CONGRATULATIONS!!! ang sarap ng walang natawag na makulit at nanakot
Love says
Hi molly I hope ma offer an din ako ng eastwest ng ganyan kababa since 3 years ko n di ngamit card ko but to continue to pay the min until di ko n nkaya . I started not paying this Feb. Pd b malanni ang contact person n ng offer sayo. Bka matulungan din ako. Kc kung compute sobra pa naibayad ko pero di sya nabwasan. Thank you
Riz says
Hi po. May update na po kayo s inyo ang east-west?
Same situation po tau. I’ve been paying the minimum amount due until today. But hindi ko na Kaya bayadan yung whole statement balance. Nagapply ako for their restructure or amnesty program nila pero lagi nola sagot wala sila offer ngayon kaya decline yung request ko. Pahelp naman po kung ano po gagawin. Thank you po.
Riz says
Ms. love ano na po status ng concern nyo ke ew?
Julie Ann De Luna says
Hi Ms. Levy. Nakareceived din ako ng letter lastweek from EWB regarding amnesty offer nila sakin amounting to 12,100 from 92k. As i remember, ang bill ko bago ako magstop magbayad sakanila is nasa 30k. I think 4 years ago na din. I don’t know kung legit. Tinawagan ko naman, maayos naman kausap. Di naman siya yung tipo ng ibang agency na tatanungin ka ng details mo kung san kna nakatira, nagwowork, new number etc. Yung kausap ko kung anu lang tanungin un lang din isasagot. Enough napo ba yung letter na nareceived ko from them na may inooffer si EWB na amnesty sakin? Gusto ko muna kasi makasigurado bago ako magdown. Baka kasi hindi legit.
Thanks po in advance.
Mommy Levy says
payment should be direct to the bank and kung gagamitin mo naman credit card number mo then that’s legit. Hindi legit kung sa tao ka magpapadala ng bayad.
Mimi says
Wow! Sobrang mura po ng offer sa inyo. Ako nahihirapan kay eastwest nagsettle ako monthly pero tuloy parin ang charges. Dahil hindi pa daw ako pumipirma sa agreement kaya continuous ang charges kaya naisip ko bakit pa ako nagsettle monthly wala rin pala. Ngayon hingi ako ng extension to settle in full gang april, pinagbabayad parin ako ng initial payment kahit I paid last week at wag daw ako magtaka kung sinisingil ulit ako at twice magbayad ngayong month. Ayoko ng kausap yang 3rd party na yan. Tawagan ko nalang ulit ung eastwest at gusto ko sana humingi ng malaking discount. I already paid 2,500.. Ang bal ko dati siguro nasa 18k,ngayon umabot na ng 39k. Possible kaya mapagbigyan ako na 10-15k nalang ibayad ko? Nung nakipagnegotiate kasi ako na babaan ung monthly installment di ako pinagbigyan, kung full kaya pagbigyan na ko ni eastwest? Eastwest nalang po kausapin ko, ayoko na sa 3rd party
Mommy Levy says
Sana mapagbigyan ka, goodluck 🙂
Ledilyn says
Bakit po kayo naoferan ng ganyan kababa
Ganu katagal kayo d nagbayad bago kayo offeran ng ganyan
Ganyan sana hinahanap ko un mag ooffer ng mababa
Riz says
Hi po. Paano po kaya ginawa nyo to avail their amnesty program.?
Nagforward po Ba kayo ng mga documents po / letter? Nasa collections department na po Ba yung account dapar to avail the amnesty program.?Ano po pwede ko gawin? I’ve been paying the minimum amount due until today po. Please help po. Thank you.
lore says
Good afternoon mommy levy, Thanks for your blog. Same issue po. updated naman ako sa min due ko dati. pero now nagkaroon ng emergency & financial crisis. kaya po nadedelay ang payment ko. at saka ang malungkot kahit updated ang min due. pero parang ndi nababawasan ang utang. kz sa mga interest. ginawa ko po yung mga nabasa ko dito. gumawa ndn ako ng letter na humihingi ako ng amnesty program for the card. pero unfortunately po eto ang sagot sa akin ng eastwest. Kahit over telephone calls sinabi ko din na i request for amnesty program. Yung una tumawag na collection agent okay naman yung pakikipag usap pag dating ng hapon may tumawag ulit. at ang taray na. ayaw pumayag sa amnesty program. ano po kaya maganda gawin. Thank po sa lahat ng tutulong.
We regret to inform you that your request for payment arrangement was not approved. Nonetheless, we suggest that you continue paying your Monthly minimum amount due before your due date to keep this account current and avoid further charges.
Mommy Levy says
be firm. Tell them that you will stop using the card or already did and they need to stop adding interest monthly kasi nababaon ka na sa utang.
Zaja says
Hi Mommy Levy. Thank you for your very helpful post. May I ask to whom did you talk re your citibank credit card? Is it the customer service or account executives over the phone? Not sure what you call them… I also wanted to settle my CC with them but I always end up paying only the minimum amount. Thanks again.
Mommy Levy says
as far as I can remember, I talked to the customer service to ask for amnesty
Nica says
Hi,
I also have an outstanding balance with HSBC. My issue is that, I already lost all my information and I don’t know how to reach the third party collector. The last time I talked to them was 5 years ago.
What are your suggestions so that I can settle my debt?
Thanks!
Mommy Levy says
call the bank and ask them who’s handling your account.
Ellie says
Hi po Mommy Levy and to all readers,
Gusto ko lang po sana malaman kung meron kayo kakilala na umabot ng 400k ang utang sa credit card and nanghingi ng amnesty program sa BPI?
Gusto ko sana magpunta na agad sa BPI main branch bago pa man din sila magpadala ng notice or ang collections agency.
Thank you.
Mommy Levy says
wala po. Ang laki nyan mumsh. Hindi ko din na try mag direct sa bank. Lahat ng kausap ko collection agencies na.
Edil says
Un mother ng friend ko 350k bpi last year
They are zold by bpi to go to makati trial court yata to look for an atty
An atty adviced them
If you dont have savings property money dont pay you will not go to jail but lolobo utang nyo
Mag ipon kayo someday babargai ang bpiaybe that timeay enough money na kayo
M.chris says
Ano napo nangyari sa debt nyo po sa credit card?
aleli says
Hi po meron po ako account sa RCBC, lagi po ako na pay ng minimum due.. Gusto ko sana magkaroon ng payment arrangement halos 1 yr na po ako bayad ng bayad ng minimum due lang nasa 86k na total balance ko. Ano po first step na gagawin ko? wag muna ako pag may kahit isang beses ng minimum due para ma endorse nalang account ko sa collection?
may payment arrangement po ang RCBC kaso 1.8% per month nasa 3k+ din ang monthly…
thanks
Mommy Levy says
sabihin nyo gusto nyo na isara account nyo, kung pwede i-amnesty na lang hanggang matapos ang balance.
Imee says
Hi po..ask lng po ako if how long po pwde mag apply ulit ng cc sa any bnk after ma settled yung account from amnesty prgram.?
.possible po ba na mag apply ulit?..thank you
Mommy Levy says
I don’t know how long? You can try naman. Let me know kung ma approve.
ANGIE says
hi mommy Levy,
need ur advice.
nagkausap na kami ng collector sa agency regarding sa payment scheme for my cc.
my concern is, he can’t give me the contract yet for the agreed arrangement bcoz e-a-apply pa daw nya on december ung sa acct ko kasi alam nya my mga offers sila during holidays.
is it safe kaya mam kc pinapabayad niya muna ako ng certain amount for 2 mos. tapos by december na daw na ako ipapa-apply for the amnesty para sure makuha ko yong hina-haggle ko?
Mommy Levy says
I’m not sure about this Angie. Ang hirap magtiwala but still kung totoo baka mas okay nga na ganun. It’s up to you dear. Sorry di ako makakatulong sa desisyon mo
Jimmy L. Mendoza says
hi mam,
meron po akong unpaid 2 credot cards way back 2001 (Unicard) & 2006 (HSBC),
deliquent payer po ako noon kasi maliit lang sahod ko, nagyon im working abroad and applying for housing loan from a certain bank & after applying the bank informed me i have bad credit card balances, & requiring me to submit a Certificate of Full Payment/ No outstanding Balance or approved payment arrangement with aforementioned card companies with supported by proof of payments made.
I want to settle everything for approved payment scheme in order to get a housing loan from the bank.
Please advise & how can i start which collection agencies.
Jim
Mommy Levy says
visit or call the bank if you don’t have the name of the collection agency. They will inform you san pupunta or sino kakausapin.
Paul Eric says
Home loans seems to not look on your credit scores accumulated from credit card debts. I still am negotiating with my 100k default credit card, yet got approved for 2.9M housing loan sa BPI.
Mommy Levy says
perhaps your account is not yet with collection agencies.
Eds says
Hi momshie levy, I have cc po sa BDO with 60k limit and unfortunately po nagamit ko po sya para sa purchase ng cellphone ng tatay ko cellphone ko at aircon namin the rest is groceries. Then, bigla po akong nagkaproblem sa financial at di ko po nababayadan yong monthly bill only the minimun amount. 🙁 Pano po kaya process para lumiit percentage or finance charges kasi di ko pa talaga sya kaya e settle sa ngayon. Marami pong Salamat!
Mommy Levy says
hindi yan liliit kung yung minimum amount lang ang binabayaran mo monthly, lalaki yan ng lalaki. I suggest, mag request ka ng amnesty at sabihin mo na icut na ang card. Maghulog ka na lang kamo monthly hanggang sa matapos mo bayaran lahat.
Ja says
Hi po mommy Levi. Just want to ask some advise on what to do about my cc unpaid balances? I have 2 cc. 1 is hsbc & the other 1 is bpi. Hindi ko na po nabayaran yung cc ko sa hsbc kasi hindi ko n macontact yung mga nangutang sa akin. Ginamit ko kc ung cc para mgpautang/ride s card. I have a total of 160k + n amount due. Pede po kaya mkpg-usap s knla for amnesty s payment? As for bpi nmn po. Ipacancel ko na po muna ung card kasi meron ako pinapadispute na charges sa card & para hndi na po lumaki ung interest sa existing cc loan ko po. Pede din po kya maipasok for amnesty ung unpaid balances ko po kasi hirap po talaga ako financially sa ngayon. Good payor ako both cards and last april lang ako nagstart hindi nakapagbayad sa hsbc and last month sa bpi.
Mommy Levy says
make a letter of request and email it to them para di lang kayo verbal nag uusap. Yes I think possible na manghingi ka na ng amnesty habang maaga kesa tumaas ng tumaas interest and penalty ng card mo.
lean says
good day po mommy levy
tanong ko lng po, ano po ba ang ang ehihingi ko sa collecting agencies to assured na legit sila before ako makapagdown payment para sa contract para sa installment promo nila na inoffer nila sa akin…for assurance lng po…
thanks mommy levy and God bless po
Mommy Levy says
contract po kung saan nakalagay ang napag usapan nyong agreement.
May says
Advice naman po. My CC aq s BDO. Almost ten years ko na po d nabyran. Ngresign aq s work then nag apply s abroad ang kaso d q agad nakontak ang BDO gawa ng hirap ng communication dati. Last March ng open aq ng saving s BDO then suddenly my nrcvd ung nephew q n letter from BDO about po s CC q non. Dated nung July 3 pero nung isang araw lng dumating. Demand nla n byaran q or else mgkakaron daw ng case. Gusto q po talaga bayaran e ang kaso po nsa abroad aq ngaun,ung CLC collection wlang email. Mahal po kasi pag tuwmag aq sa kanila. Natatakot po ako n i-harass nla ung mga tao s bahay. Ano po gagawin ko? Thanks po.
Mommy Levy says
pay your utang lang po sagot dyan, pwede ka naman po magpadala ng pera pangbayad sa mga tao sa bahay nyo
Elaine says
Hi May, just a few days ago, i was able to pay in full my cc debt at BDO. got a letter too from the bank. Let your sister or any person that you trust call the BDO collections. pwede naman sila magpanggap na ikaw. They did not ask naman for my contact details kasi I said magbabayad na ako. Better Pay your balance immediately.
eva says
mommy levy pwede po ba help mo please. na scam ako sa cc ko. naibigay ko yng 3 digit number ko sa likod sa isang pretender na east west bank customer service personnel. at nagamit yng card ko for 70t. hindi ko po alam ang gamit ng 3-digit number sa likod kc di naman ako nag oonline transaction. tinanong ko ng bakit kailangan yng number sa likod. sabi control number ng card sa membership. nag file ako ng dispute letter to the bank. but to no avail, hindi ako pinakinggan ng bank. pumunta ako ng office nila sa makati pero wala pa ring nangyari. what can i do? saan kaya pwedeng Puntahan? thanks in advance…
Mommy Levy says
Naku po! Talk to them po, I’m sorry pero di ko alam solusyon sa problema na ganto 🙁
Camille says
hi po. Meron po ko unpaid amount of 50k sa hsbc since 2015 and my account is already forwarded sa collection. I am now willing to pay the total unpaid bill, question is pede ko pa ba pa reopen un account ko given na bbayadan ko sila in full? Or can I apply for a new card after payong the collection? Thanks
Mommy Levy says
I don’t know if pwede pa ireopen ang account. I think makikita din nila record mo pag nag apply ka ng new credit card kaya baka ma decline ka din. Why do you want a new credit card? pay your unpaid balance then go card less na lang 🙂
Sheana reyes says
I have a debt to cc to eastwest bank 97k the collecting agent wants me to pay in full or they will file in court
Now I received a text from METROPLITAN Trial court Ill
RE: Expect our official commo to issue your COURT ORDER (Bench Warrant) togerher with sheriddTeam to issue Writ of Preliminary Attachment to garnish your real and personal property at your given residence and employers address.
Please be inform for your voluntary surrender to avoid commotion on your area.
Pupunta ba talaga sila sa bahay to get all things?
Do I need to the court? SInce I only receive text. Also I don’t have Attorney. Willing naman ako magbayad but not in full.
Mommy Levy says
as far as I know, hindi sa text pinapadala ang subpoena 🙂 if you received a formal letter to go to the court yes please do so and you can ask Public Attorney’s Office to be your attorney.
Dimple says
Very informative blog, just like you i also had my credit card debts and when i resigned from work and became a full time mom, i was not able to settle it. Both cards were endorsed to collection agencies. Just last year, i paid my debt on the first cc and just this month settled the second. Finally i can go on with my life without thinking of agents calling me.
Mommy Levy says
yey congrats!
Jane says
Wow this is really good information for people! I had no idea!
MomMild says
Mommy levy,need your advice.ask ko lang po, ii received a demand letter from a collection agency regarding my unsettled accounts in credit card. I already resign more than 6 yrs ago. 4 yrs ago. I was diagnosed o f Parkinsons Disease in which i become a total permanent disability (( PWD.). Since i resign i never been back to work again because of nobody will take care of the house. , i just got a pension just enough for my daily maintenace medicine. What shall i do.? Do i need to call the collection agency? How can i pay them.nened your advice.
Mommy Levy says
get their email add and send a letter. Tell them about what happened to you. Do you have any plan to pay them? Then ask for a discounted amount or ask them to help life easier for you and give you a chance to pay it with any amount that you can give per month.
mommild says
hi mommylevy.
just a week ago a collection agency called me up and asked me to settle my debt otherwise they file a case . i told the atty. that i will settle my debt in amicable settlement. just give me a benifited amount.the collection agency which C.ph give my acct number and ask me to pay 10k as my initial paymnt and it will deduct to my due w/c is 59k but accdg to atty they will ask to at least have more discount to lower the pending balance.is it ok to tell them i will pay the rest of it partially
Mommy Levy says
yes it’s okay to negotiate
Beth says
Mommy levy. I need your help
Struggling with BDO.
I have an outstanding 200k sa kanila. Sabi ng admerex skin is to settle 5k last april, nawalan ako ng work last march btw, so i obliged..paid 5k.. sbay sabi nila for approval daw kasi nagrequest ako na ipay ko by installment.. then wala parin.. june arm collection called me to settle again kahit daw 20k.. sbi ko hindi kaya kasi hindi sapat sa salary ko so sabi ko 10k lang..pumayag naman at snbing ipprocess ung request ko for installment again.. since ngkwork na ako that time i paid 10k but then again hindi nanaman ako tinawagan.. this month i settle 6k half of the minimum.. what shud i do po? Does bdo offer amnesty? Thanks po sobra
Mommy Levy says
please ask for contract. Yes I think BDO offers amnesty program to settle your account.
Beth says
Mommy levy another question. My friend told me to ask help from BSP na for amnesty. Do u think they are able to help? Nagawa nya dw kasi kaso that was 2012 pa
Mommy Levy says
ask her how, then tell me kung paano
Beth says
Update.
After 5 months of struggling.
Bsp helped me file a complain to BDO and SB for my outstanding dues. SB did not agree for settlement so I paid the entire amount 10k. Loaned the amount sa fren ko then paying until end of this year. Now, BDO is more interesting.
They were eager to help me close this out. But ofcourse they did not want to lose their interest. They offered restructured payment for 3yrs amounting to 7k a month with 1.5 interest rate. Then may co maker syempre. Paulit ulit kami sa contract na pinasa nila sakin. Mga naka apat o lima ata ako non. At first gusto nila 5yrs. I did not agree. Antagal non. My 1st payment will be this month na. Ang twist lang, waived lahat ng rights mo sa law as a consumer. And they can file a case pag di nafully paid, ikaw pa mgbabayad ng atty fees at mga cost na nabayaran daw nila sa pagseek ng atty for the complain.
Pag namatay ako (wag naman sana) the co maker will pay the entire outstanding amount left or go with the monthly payment with 3.5 interest. And, lastly, palagay na natin pede ko ng bayaran na di na aabot ng 3yrs. May fees parin 5% of outstanding balance, outstanding balance ska cancellation fee. So bongga diba?
I suggest people like me to seek bsp na. Provide the reasons, be patient dn. then the bank needs to furnish a copy to bsp about the agreement kasi. So they will definitely action on the complain. once nakita nila na eager ka to close the account and pay they will definitely give you the best option kahit na priority ung interest nila sa bayarin.
Mommy Levy says
thanks for the update and for posting this. Madami ka matutulungan na naghahanap ng sagot. Did you write to BSP? Anong email nila? Thank you so much I appreciate this
Beth says
consumeraffairs@bsp.gov.ph
mac says
hi po, same issue, may debt ako and tumawag sakin collection officer and need ko ipay yung amount less na lahat ng charges and interest. anu po ang dapat ko gawin if nabayaran ko na yung amount? and s bank ko ba dapat isettle yung amount? thank you
mac says
they also given me a due date to settle the amount. pano po if hindi ko talga kaya isettle yung amount within the date na sinabi nila.?ano po ang possible n pwede mangyari?
Mommy Levy says
pag nabayaran mo na, ask for the certificate of full payment and yes sa bank dapat isettle
Jen says
This is really helpful. Thank you. Did you transact with your bank via phone or did you visit a branch to request this arrangement?
Mommy Levy says
via phone only
ely says
hi po good morning. tumwag po ako kahapon sa eastwest CS asking for payment arrangement, wala daw sila program or any promo same sa request ko pero if gusto ko daw tlg ng arrangement, gawa dw ako request letter , etc. pero once na maipasa nila ko sa collections, magkaka bad record daw ako. then i asked kung magbayad naman ako is mawawala ba bad record ko, sabi hindi na daw? tama po ba na ganun mangyyri sakin? ksi sabi ng taga CS pag isipan ko daw muna. ksi iv veen paying eastwest for almost 2 years , if magbayad kais ako mg 3500, 1200 lng nababawas sa outstanding balance ko. 91k ksi ay consumed na so naisip ko na humingi arrangement khit deactivate lang mg 1 year maalis lang o lumiit lng ang interest. hoping for your opinion pi. salamat
Mommy Levy says
Sabi nila 10 years daw ang inaabot para malinis ang record mo. I’m not sure though. Pero kung wala ka naman balak mag load ulit, then wala ka dapat alalahanin. Saka pwede mo naman ipakita sa bank (kung balak mo ulit mag loan) yung certificate mo of full payment pagtapos mo ng bayaran ang utang mo.
Mang Juan says
Hi Mommy Levy,
Magandang buhay! May question din po regarding cc debt?
May dalawang CC din po ako from two big local banks in the philippines. Actually mommy parehas na po sila naka-payment arrangement. Yung isa ko (PNB) last payment ko na po this month. (7 months payment arrangement). Then yung isa ko po (BDO), 4 payments to go nalang po. My question po is (1.) Kapag na-settle ko po ba and natapos na lahat ng babayaran ko makaka-receive po ba ko ng certificate of full payment? (2.) Yung record ko po ba sa mga banks na yun and other banks mawawala na? Since pinakita ko naman ang intergrity and willingness ko to settle my balance? (3.) Can I still use the card pa po ba or apply for another card in the future? Hindi ko siya nabayaran mommy kasi my father got hospitalized and i need to priority my father’s hospital expense.
Hoping for your honest answer mommy levy.
Thank you.
Mommy Levy says
natawa ako sa honest answer, bakit may gantong comment? Anyway to answer your questions (1) yes dapat kang humingi ng certificate of full payment sa kanila (2) hindi agad mawawala yung bad record mo, di ko alam kung gaano katagal (3) hindi mo na pwede gamitin yung card kasi naka payment arrangement ka na, if you would like to apply for another card, medyo mahihirapan ka kasi may record ka na.
I suggest just save money and use cash every time.
MItch says
Hi Mang Juan,
May I ask how did you ask PNB for the amnesty/ restructuring program? Having problems now 🙁
Marrien Velasco says
Hi po.
Nakiusap ako sa Collection agent ni PNB kung pwede iAmnesty program yung Balance ko. Pwede daw (suplada po sya) pero 3.5% daw ang interest. Ang alam ko po is nasa 1.5% lang ang interest pag amnesty program.
From 19k+ since October 2018 na hindi ko nabayaran kanhit minimum due, naging 30k+ na po sya last month lang. Kung gusto ko raw discounted, One time payment amounting 28k daw. Sabi ko di ko talaga kaya yun, tapos masyado pang malaki yung interest nila sa amnesty program nila. Hindi ko alam kung ano pa dapat kong gawin. gusto ko din syang masettle para wala na sana ako isipin pa. kaso hindi sila madaling kausap po. Any suggestion po, please..
Thank you po.
Mommy Levy says
gumawa ka ng letter at sabihin mo don magkano lang ang kaya mong bayaran monthly hanggang matapos mo yung utang mo sa kanila. Wala tayong magagawa sa interest kasi rules nila yan. Yung sigurong matapos mo na lang yung utang mo at malinis ang pangalan mo ang dapat mong i-consider. Kung may mahihiraman ka ng 28K na walang interest mas maganda para sa kanya ka na lang magbabayad monthly at baka pwede ka pang makipag nego sa bank na 20K or 25K na lang since cash mo naman babayaran.
Lezah says
hi Mommy Levy,
Your blog is very helpful. I want to know if this is also applies sa loan sa Puregold Finance Inc.
My bf has the similar issue but not on credit card. nagpunta siya last week sa puregold finnace paranaque para i settle na yung utang nya na last 3 years ago was agreed only to 25K. pero di na nya binalikan until now.
nas acolle tion agency na raw at sabi ng kausap nya
just pay the full amount of 65k lahat lahat ng charges at attorneys fee cla maglalakad at they guaranteed 100% na maclear yung utang.
what should be the best approach to deal with the collection agency?
tama ba na takutin sya about the warrant of arrest?
thanks
Mommy Levy says
I suggest na makiusap na lang sya at iexplain ang reason bat di sya nakabayad before at kung magkano lang kaya nyang bayaran. It’s best if you can put it in writing para mapapirma sila na natanggap nila. Kung sakaling dumating sa korte, may ipapakita kayong letter na willing naman kayo magbayad pero kung ano lang yung dapat.
Louise says
Thanks for this post. Sinisimulan ko tawagan un credit card company Pero ayaw nila pumayag ipa close ko un account ko kasi may outstanding balance pa daw. Di ko na kasi sya kayang bayaran starting this month. Ano kaya pwede ko gawin para mapa close ko na card at gusto ko na simulan magbayad partial payments.
Mommy Levy says
write them a letter about your intention
momshie says
I have 2 cc from same bank nov 2017 po ang last payment ko s kanila den na stop bec. Of financial problems..d bank had 2 different collecting agencies..1 of them nakausap ko na and nag start na ko mag pay…the other agency hindi ko pa po nakakausap since wala pa ako mai ooffer na payment or settlement paano po ba ang magandang gawin.? Nag try ako before na mag email sa bank mismo but ang reply nila is kausapin na ang collecting agency. Natatakot ako to call dahil wala pa akong pang settle
Mommy Levy says
perhaps call them if you have something to offer. Unfortunately they will keep calling you to ask for an update. Kung ako sayo, baka may mahiraman ka na kamag anak o kaibigan na di kailangan ng deadline of payment
rhaysel says
hi po my unpaid debt po ako sa eastwest napa-close ko na po ung account ko dito tapos nag apply po for restructuring program nung 2015 ma-fully paid ko po sana siya by nov 2016 last na payment ko po is feb 2016 since nanganak ako ng february and di na nagwork di ko na po nabayaran ung remaining balance,ngayon po nag send na sila ng demand letter sa email, kung isettle ko po ba yun papayag kaya sila na ung remaining balance na lang ang babayaran ko since wala naman akong work and ung husband ko na lang ang maghuhulog para lang po ma fully paid siya. last day po tumawag ako sa collection pero wala naman po sumasagot tska medyo natatakot din po ako baka pabayaran ng buo thanks po
Mommy Levy says
try to contact them or email them again at sabihin mo yung proposal mo. Panindigan mong wala kang work but you are willing to clear your name and settle your balance. Magmakaawa ka. I’m sure pag nakita nila ang senseridad papayag sila.
May says
hi mam levy my ask lng po i have two cc din po pnb and eastwest i honestly say that i have my balance with them since last year and declare to them that i am encountering financial crisis as of today.. when i started to declare it with them nkkpag hulog p nmn po ako kso lagi po nsasayang un nbabayad ko ksi hindi n nsasapat un salary ko to pay all of my obligations. and now po their collection agency called me and telling me they will file me a case from time to time i am asking for their reconstruction and give me some consideration since sunod sunod tlga un problem ko then i got hospitalized and operated last month and now my daughter will need to go to hospital also due to heart problem and they don’t believe on me. Can you give me some advise mam on what to do .. im willing to pay my obligation with them but they don’t considered my request for me to pay it monthly with the amount that i can give with them. Im really depressed now on what to do with my cards. I hope you can give me some advise.
Mommy Levy says
as far as I know, they will file a civil case pero ang mangyayari makikipag settle ka din sa korte sa kanila ng kung anong amount ang kaya mo. Let them file the case na lang at don na lang kayo mag usap sa court. Hindi ka naman makukulong as far as I know, you just need to sign the contract kung anong amount mapagkasunduan nyo. Don’t worry to much, everything will be okay. Relax! pag nagkasakit ka mas malaking problema. Pray more 🙂
Sharie says
sis, medyo magulo kausap yang collector ng eastwest. yung sakin i signed a contract under the amnesty program nila, P810 need ko bayaran every 30th of the month. sad to say nale-late pa fin ako minsan dahil delay ang sahod, minsan naman dahil nawalan ako ng work. and ang laki ng sinisingil nila sakin pag late payment, it can go up to 2k, from agreed amount na 810. ive been paying it for almost 3yrs na ata and dapat mageende na ko this dec. so i asked them how much pa ang balance ko. and to my surprise they said it’s still 12,800 daw! and to think na when i applied sa amnesty program, 24k lang ang outstanding ko. 🙄
Mommy Levy says
do you have a copy of all your payments? and your contract? then perhaps you can show it to them.
Prince Lyod says
Hello po. Glad to see this blog. I have question po. I have an unpaid credit card with HSBC and RCBC for almost 7 years now due to financial issues. Finally, recently got a job abroad and I wanted to settle the unpaid bills. My questions are: how I will communicate with the bank if I’m abroad? If the original amount of my combined cc is 42k can I negotiate to just pay this or I must pay including the interest made for 7 years? And after I made the required payment, how long does it take to clear my name under the “delinquent list” of the banks? Thank you.
Mommy Levy says
do you received letters from collection agencies? (check the address you’ve given to them)
You need to contact the agency in charge of your account and offer a deal to them.
Antonette says
Hi,
Sa citibank, will they entertain re-structuring/consolidation and cut card even if I have existing na monthly payables due to their buy now, pay later schemes?
Mommy Levy says
I don’t know if active cardholders are eligible for the amnesty program
Alvin says
Hi mommy!
Thank you sa blog na to.. Same prob wd cc. May card ako and the last time I know the balance amounting to 42k already..and nag xpired ang card last 2014. Nahirapan ako magbayad kya pakunti kunti na lang ang naibabayad ko gang sa nag close ang company na pinapasukan ko gang sa wala na talaga akong naibabayad dahil sa nawalan ako ng trabaho at umabot ng 42k at siguro this time malaki na..Nong nag ka work ako I tried to call sa hotline ng eastwest pro di na nila ma trace ang name ko ksi di ko na alam details ng card ko but planing to pay sana in flexible way. I ask sa dati kong tinitirhan kong may letter bang dumating sa bahay kung saan dati ako nkatira pro once lang daw at di na din nila makita..Ano po pwede kong gawin? Di ko din alam kung saang branch nanggaling ang card.
Thank you and Godbless!
Mommy Levy says
if you really want to settle your account, call the bank and tell them your name. Probably na sa collection agency na ang record mo.
Lucy says
Hi Mommy Levy! I have a question. When your amnesty program application got approved by Citibank, were all your credit cards in different banks got blocked / cancelled? Or just your Citibank credit cards? Thank you.
Mommy Levy says
I cancelled all our cards, and been using cash only for 8 years already
Joyce says
Hi, I have an outstanding debt from two major credit cards amounting in total of 300K, I can’t pay for it due to my financial distress but will be able to pay for it once my cash-flow will return in right-track. Need your advise for this matter. Than you in advance.
Mommy Levy says
you need to talk to the bank when you are capable to pay them. You need to offer something to them and you can’t do it if you don’t have any.
Nol says
Hello po. A pleasant day! I’m thankful that I ran in to your blog. I would also like to ask for an advice regarding my situation.
I received a letter from HSBC dated 17-Oct-2017 kasi delinquent na daw ang personal loan ko. Yes I admit I wasn’t able to pay my monthly dues since June of 2017 due to financial difficulties. My HSBC Personal loan is actually a debt reconstruction or parang amnesty sa HSBC CC ko. Actually ok naman yung status ko before ako nagrequest ng debt reconstruction kaso lang hindi ko na kaya na puro lang minimum due (which is equivalent to the interest amount) lang kaya ko bayaran. Matatapos na sana ‘tong debt ko by January 2018 but nagkaroon ako lately ng difficulty sa finances ko due to changes sa take home pay ko sa work.
Morning shift na kasi ang work ko dahil nag-cost cutting yung company that I am currently working with. So ‘di na ganun kalaki yung take home pay ko since wala nang graveyard shift allowance and night differential (pati OT wala na). Because of this ‘di na kaya ng budget ko kasi meron then ako ibang debt na binabayaran and mas priority ko yung iba kasi naka PDC.
Actually nag bayad naman ako ng 3k (though kulang sya) last September 2017 para lang updated lang yung account ko at para ma ano din sila na I’m still willing to pay and finish my debt.
Nagulat nalang ako when I opened the letter (nabasa ko yung letter 31-Oct ng gabi na and akala ko it was just my bill) coming from them na for endorsement na daw sa Law Firm ang account ko due to delinquency. Medyo na disappoint ako sa HSBC dahil hindi man lang nila kinon-sider na good payer naman ako for the past years and malapit nang matapos debt ko. As in 4 months nalang! Hindi rin sila tumawag sa’kin about it.
I called HSBC 1st week of November na. Kaso pinapasa-pasa na yung call ko sa different departments nila. Walang tumulong sa’kin na agent about my concern. So what I did pinuntahan ko nalang one of there office to personally inquire and ask for assistance. Sabi nung staff it’s possible hindi na nila makita yung account ko kasi na endorse na sa different dept or sa Law Firm and advised me to call the said Law Firm since naka indicate naman yung contact number nila sa ipinadalang letter ng HSBC.
As of the moment I’m still having hesitations na kontakin yung Law firm cuz I know na what will happen (hindi ko kayang bayaran in one time ang remaining debt ko). As of this time wala pa ako na receive na letter or call coming from the said Law Firm.
Thank you very much for your time.
Mommy Levy says
the law firm can actually give you another option, pwede mo sabihin installment pa din and makipag usap ka kung magkano lang kaya mo ibigay per month hanggang matapos total amount.
Nestor says
Maam Good evening
Tanung ko lng po..kasi meron aq dating balance pa sa credit card ko na diko na nabayaran..ngaun po na transfer na sa collection agent yung account ko..at nag eemail sila sakin..nag oofer sila ng less amount na babayaran ko imbis na yung full amount na nadagdagan na ng interest at late payment..
Paano ko po kaya masisiguro na pag binayaran ko yung inoofer nilang amount..fully paid na aq sa debt ko sa credit card ko..Anu po ang pwde kung hingin sa nag email sa akin.. to assure na legal na transaction pag binayaran ko po sa banko yung amount..baka pag pumunta aq sa banko at babayaran kuna yung amount na sinabi nila sabihin nmn nang banko yung full amount yung dapat bayaran ko…
Need explaination po..tnx
Mommy Levy says
ask for a contract. Don’t worry direct sa bank ka naman magbabayad and I’m pretty sure sila ang nag forward ng details mo sa collection agency.
Lenie says
Hi ma’am..
Ask ko lang po pag nagrequest ng amnesty program direct po ba sa bank or tatawag ako s cs ng bank? Nakakabayad p nmn po ako ng monthly due ko.good payer po ako kc wala p nmn po ako palya..ang problem ko po ay ung due ko sa oct 03. Hindi ko mababayaran kc ang dami nagkasabay sabay n babayaran n utang. 43k po un..kung magrequest po ako ng amnesty mabigyan po kaya ako? Supplimentary lang po ako bale ate ko po ang main card holder pero ako po gumagamit halos ng card limit kc ako ung may business n konti.nacocover ko ung annual fee namin.nagdoble n po kc ako ng charge at nahihirapan po ako ngaun..aabot po ng 80k ung total lahat pati ung due ko s susunod.natatakot n ako n pati ate ko maipit dahil s akin.gusto ko n bumitaw s cc pero ito ginagamit ko panggocery para s tindahan ko.problem is indi ko po maipon ang benta kc sa iba utang napupunta.
Ate ko po ba dapat magrequest ng amnesty para s akin?thank you po ng marami mam.sana makareply kau if indi kau busy.
Mommy Levy says
I think dapat ate mo yung mag request nun. Once na cut na ang card at asa amnesty program na hindi na yun magagamit ulit. Pero ang alam ko may program ang bank na yung total amount ay pwede mong irequest for installment
Lenie says
Ung bdo po ang alam ko n may ganyan offer..ung rcbc po card namin indi ko alam kung meron din..direct s bank po b kami makikipag usap para makahingi ng amnesty if ever?
Thank you madam s response..very appriciated.
Mommy Levy says
until wala kayo natatanggap na letter from collection agency sa bank pa din kayo makikipag usap
Mausei says
Hi, I received email from eastwest offering amnesty program for my cc they are offering to pay 7k instead of my outstanding balance. eto ung nakalagay sa email nila:
Avail our AMNESTY PROMO and be considered FULLY PAID with CERTIFICATE OF FULL PAYMENT for your EASTWESTBANK CREDIT CARD
ibig ba sabihin nito if i pay the 7k tpos na utang ko and they will issue na a certificate of full payment?
Need your insights. Thanks
Mommy Levy says
if that’s what they said they it is probably true. Just make sure you have a contract before you pay.
Lorabelle says
Pag po b in full settlement d n pwede irequest uli ng installment program?
Mommy Levy says
I think you can
Ema says
Hi,
Pano po makukuha ung certificate of clearance na free from debt ka na sa bank after payment?
Ung demand letter po ba nila un n lang pakita ko s bank na un lang need ko bayaran? Or need ko pa tawagan ung collection agency?
Mommy Levy says
sa collection agency po na kumontak sa inyo, sila po ang magsasabi san nyo makukuha ang certificate of full payment
Roul says
Yung sakin po hindi pa dumarating ang cert of full payment ko after i settled for an amnesty. What shall i do?
Mommy Levy says
follow up ka po sa kanila
wanna says
Hello po, kapag po ba nasa collection agency na yung account di na pwede makipag transact sa bank? Kasi i’ve been hearing a lot of nega comments from other blogs na wag makipag transact with agencies. Ngayon kasi willing nako magpay but not in full like what agencies want. Also just to comment on what i read on one of the questions/comment below (forget her/his name though) nasa terms and conditions daw yun ng CC issuer na pwede nila kunin sa account mo like payroll kung di ka nkakapagbayad ng CC mo. It happened to me before na.
Mommy Levy says
I don’t know if you can talk to the bank directly if nasa collection agency na ang account kasi ang pagkakaalam ko wala na sa bank record.
Marie says
Hello. So pano un if BDO ung payroll nyo then sa BDO kay may unpaid. Idedebit nila un? Automatic? Kakaba nman 😢
Cathy says
Hi! Paano po ninyo inavaik ang amnesty program ng citibank? Ano po ang mga kailangan? Nag CI po ba sila bago po mag approve? Thank you.
Mommy Levy says
nagtanong lang po ako kung meron silang amnesty program since gusto ko na istop card ko
Chelley says
Thank you for sharing this Ma’am L! Actually, this article gave me courage to ask for a formal debt settlement in one of Metrobank’s collecting agencies. Instead of paying 31K they allowed me to only pay 18,500 because I was a good payer before. I am in the process of borrowing money from my trusted friends since I’m still unemployed. And now 11K nalang yung kulang. lol 😀 But I guess, okay na po to instead of paying 31K. Thank you po ulit.
Mommy Levy says
congrats! happy for you, less stress di ba 🙂
Marie says
Buti ka pa sis. Ako kasi ang laki na ng balance ko. Dahil sa interest. 2yrs n un. Sana pag may budget n ako magkaroon din ako ng courage. Until now my tumatawag at pumupunta sa bahay. Luckily di na ako dun nakatira. Nakakahiya nalang sa mga kapitbahay. Pero God knows gusto ko bayaran un. Di lang tlaga ngyon.
norie says
Hi just wanted to ask kasi may cc din ako but its almost 26k. nakipag settle ako na every 2k a month magbibigay ako thru phone. unfortunately parang sunod2 yung problem like wala akong trabaho then nabuntis ako. the collection agency/lawyer “attorney” basta ganun pakilala nila, keep telling me na nagfiled na daw sila ng breach of contract, sum of money at may isa pa sa taguig police. i just wanted to know if i can still manage to negotiate skanila para pumyag sila ng monthly padin. since i cant make it ng cash . yun kasi gsto nila salamat
Mommy Levy says
the reason why they want you to pay in cash is because you failed to comply with your 1st agreement. Perhaps you can ask some family members to help you at sa kanila ka na lang magbayad monthly (with interest para mapa oo mo sila.
norie says
what if po na wala naman sa mga relatives or friends ko na may ganung kalaking halaga. although kaya ko siya ibigay na gagamitin ko yung sa SSS maternity ko pero we all know na para sa bata yun kaya hindi pwede gamitin.. meron pa po kayang other way? i wanted to close it na para matapos na yun lang they did not want another installment. and they kept calling me and threatened.
thank you
Mommy Levy says
maybe ask half of the amount from friends or relatives and then use half from your SSS maternity. If you value peace of mind, settle your debt kesa isipin mo sya palagi hanggat di naaayos.
norie says
many thanks to this advice.. i will try na magamit yung sa SSS but medyo alanganin as of now..
thanks mommy levvy
Cess says
Hi Maam,
Ask ko lang po kasi indefault po ako ng 37k sa cc ko from eastwest, may amnesty program po ba sila? ganu katagal din po kaya babayran un? ang how much po kaya estimated nun? salamat po.
Mommy Levy says
re: amnesty, I think meron naman lahat ng banks. Ganu katagal? depende sa terms of payments na pagkakasunduan nyo. Estimated? I don’t know po. Kindly call the bank for your inquiries thanks.
Ryan says
Ma’am, after yoi have received your clearance certificate, did you again apply for a new credit card and was it approved?
Mommy Levy says
no I did not apply again. Puro cash na transactions ko for 7 years
Riba Sanchez says
Hi Mam. Gusto ko lang po itanong sa inyo na kung talaga po ba na magbibigay po sila ng certificate of full payment after mabayaran na yung total amount doon sa agreed amnesty? AS IN CLEAR na po ang name natin sa bank. no further billings or notices or more letters na po from the bank or collection agency magpapadala? Kasi may ilang nababasa ako na hindi pa raw sila binibigyan ng cert of full payment kahit nagbayad na sila kaya tuluy tuloy pa rin mga notices, letters, etc. base po sa inyo? Salamat po mam. really appreciate your response.
Mommy Levy says
you need to demand for it and follow it up often. Unfortunately as far as I know it will take some time to clear your name on the bank record. For some they need to prove first that they have enough money on the bank to have a good credit score again.
milo luigi says
HI Mommy Levi,
Need your advice, i just receive a text message apparently coming from collecting agent of the bank and this is what the message”RE: warrant to seized property against you will be serve on by court sheriff & authorities for our deceit case. secure your presence at your residence venue to avoid any untoward incidents. Im freaking out right now. My outstanding CC balance has reached to 150k. and i cant settle that amount because i have also other debt im willing naman to settle kaya lang di kami mag agree sa monthly amortization nung agent.
Thanks,
milo
Mommy Levy says
if this is a credit card loan and not a personal loan as far as I know they cannot do that. Talk to them and tell them your intention to pay for your debt. Also check magkano talaga nagamit mo para may idea ka to haggle anong amount. If ayaw talaga nila, wait for them to file a case, ganyan din gagawin sa korte if ever mag uusap kayo to settle ano lang kaya mo ibayad in installment.
milo luigi says
Thanks it’s for my credit card.
loui says
Hi just wanna ask po kase may unpaid cc debt ako 5 years ago na and i wasnt able to pay due to financial problems kse d na kaya ng salary ko, dapat ko unahin mga mas importante. Ive gone thru everything like calls, threats, and all and i ignored it all..Though i was agood payer for 10 years before that..now, yung company ng bagong napasukan ko was bdo ang gamit na bank for salary namin and na trace nila tapos zinero out nila yung 25k ko dun..kaya i talked to our hr if they could just give my salary thru handpay.but now they are giving out memo that i should get an atm from bdo..pano po kaya yun? I debit nnman ng bdo pera ko..umabot na sa 300k + yung debt as of what their last letter states. Anlaki na d ko na kaya bayaran yun lalo na now at risk na yung work ko pano pa kaya.gusto ko na din sana i settle kaso ambigat ng 300k compared sa 50k plus lang na na swipe ko ..😭
Mommy Levy says
it’s better to make an arrangement with the bank and ask for an amnesty program.
M.chris says
Hello po, ask ko lang po ano napo nangyari sa credit card po ninyo? Same po kasi tayo diko po alam paano i settle 3 credit cards po kc yon
Mommy Levy says
bayad ko na po lahat
Mae says
Hi mommy levy,
Im wondering, if nakapag apply ka na ulit or meron cc ulit?
Anyway, i also have cc debt and im planning to settle it na, googling for ways at napunta ako dito sa blog mo. August or september 2014 when i stop using and paying may cc with i think 25k++ na utang. The last time naka received ako ng letter 2015 i think, lumobo na sya ng 35k++, how much more ngayon! Huhuhu then just last year, i decided to close my account in that bank, and nakuhanan na nila ng 10k yung account ko without me knowing. But thats fine if binawas nila sa utang ko. Should i apply for amnesty? Nga pala, nakatanggap na ako ng letter from collector and “law firms” last 2015 then nag stop and email yata until last yr. diretso na po ba ako sa bank kahit ganun? Im wondering also if my cc is still active or can i still use it?(expiration is 2018 no planning naman to use pa)
Thank you po!
Mommy Levy says
call them, ask to close the account and inquire about their amnesty program
Maria says
Hello, pag ba nbayran na yung unpaid CC through Amnesty program, maclear n tlga yung debt? As in hnd n maging default sa bank?
I am wondering kasi if after paying the cc, tlga kea n clear n yung debt ko. Have you tried to check if showing p yung debt mo after settling your account?
Mommy Levy says
they usually give you a certificate na fully paid na dues mo. I did not try to check it sa sinasabi nilang “black list” list
Red says
Hi Mommy Levy! This is a great article! Very helpful! Anyway, I was wondering if you could help me out with my CC problem. I do have the intention of settling my debts but I am really not sure on who to contact or where to go. Like for Citibank, should I go to the main branch to negotiate? For all credit cards, should we transact through the main branch?
Thanks in advance!
Mommy Levy says
nobody is calling you? lucky you. Is your account past due? You can call the Citibank to ask them to cancel your account and ask for an amnesty program.
Kitch says
Hi, my cc card reached to 119k but i know 50k lang lahat ng purchases ko, collection agency already called me to settle it, pero sabi ko hindi ko kaya ng ganyan kalaki. What is the best way para ma grant nila yung request ko that im willing to pay for at least 50k agad para settle na?
Mommy Levy says
just negotiate, tell them your situation bakit di mo na settle yung card. Are you a good payer before?, sabihin mo din sa kanila yun. It really depends on the negotiation, in the end all they want is for you to settle your debt with the bank.
johnray says
Hi Levy,
I cannot find any sources online so I’d like to ask you if it’s okay to pay my due via online Bills Payment? The credit card where I defaulted sent me an amnesty amount but did not specify if I can pay online.
Thanks and have a great weekend
Mommy Levy says
I think it’s okay.
joan says
hi, may cc debt c hubby ng 70k at umabot n ng 150k plus..want to settle it n pero do nmin kya yung ganun kalaki..pano po b kmi mgrrequest ng amnesty..nag offers kc cla before at di nmin naasikaso..pls help
Mommy Levy says
just call the bank again and ask for an amnesty program.
Jovelyn arac says
Hello mam….ask ko lng po.i hve cc debit at easr west bank.credit limit ko 25 k.issued 2013.pero hnggang ngaun po hindi ko p byad.i hve outstanding balance of 40k last 2014.and in 2015 there is one collecting agency calling me that i hve to settle 90k for my cc debit because there is case filed on me…..i paid some…but i stop since i loss my job.last day my n recieve po akong letter fron law firm at sbi po 103k n ung aking outstanding balance….at call them imediately.so i called…..talk to atty….treathen on me.and following day i got a call from staff if that agency sbi po s akin my amnesty program bgay c east west….insted of 103k….just pay 12k to closed ny account .i confused if this s true.how true po ito?
Mommy Levy says
replied via FB
Rosalyn says
I have a different problem. I don’t own any HSBC credit card, pero nun nag apply kami ng loan sa bank(security bank) ng spouse ko eh hindi kami na approve dahil may unsettled dues daw kami sa hsbc bank. Nagulat ako kasi in the first place wala naman akong credit card sa hsbc. Paano kami makakakuha ng clearance sa bank para makapag-apply kami ng loan? Please advise.
Mommy Levy says
baka may kapareho ka po ng name? Maybe just visit the HSBC head office and ask a clearance from them? I really don’t know, I have not encountered this kind of problem before.
lea says
ask ko lng, nalate payment kmi s citi nung 2015 ng ilan mos, tapos an agent transact with us and ask us to pay the minimum amount amounting to 22k for the visa and 26k for the mastercard which has by that time has 75k and 60k statement balance accordingly that time..and the agent promise to reconcile again the cards… we even receive the new gold card then. on april 22 2015 we pay the said amount ask…but unfortunately di na namin ngamit n yun card uli, and dina kmi ff up un agent s amin.. tapos ngayon umabot n daw uli sa 90k+ yun balance nun card… at nun tumawag kmi to settle the amount and probably be granted amnesty.. we were advised that our previous payment amounting to 26k and 22k were no more bearing
Mommy Levy says
I think you did not ask them to close the card kaya sya tumaas ng ganyan kasi continue pa din nagana ang card (interest from remaining balance + penalty). Yes no more bearing ang previous payment kasi you did not ask for amnesty program plus you don’t have contract. Kaya importante ang black and white na agreement. Ask them to remove the interest and penalty since your last payment (if hindi naman na talaga nagamit ang card). If you have a record of all your statement of account, manually compute it and haggle for the amount na lalabas sa computation mo. Good luck!
Ghel says
Hi! Sa mom ko po itong card then recently may tumatawag po sa kanya na law firm saying na ipapadampot po siya. I want to settle the balance po but not with the collection agency. Is it possible na sa bank na lng? Na trauma kasi un mom ko. Imagine she’s almost senior citizen then sinigawan sya nun atty daw. Ska umabot po ng 100k. Ayaw nilang pumayag na ibalik sa principal amount or bigyan kme ng discount. Any advice po. Thanks!
Mommy Levy says
The collection agency only handles your account but if you pay for your balance sa banko ka pa din naman magbabayad and you will still use your account number. Get the name of the person na tumatawag sa inyo and the address of the collection agency. They don’t have the right to be rude. Tell them that you will report them if they will do that. You can get more tips here – https://www.ecomparemo.com/info/7-secrets-credit-collection-agents-dont-want-you-to-know/
and https://fitzvillafuerte.com/philippine-fair-debt-collection-practices-act.html
abp says
hello po, can i still avail a loan or apply for cc after settling long overdue debt?
thank you po mam, and God bless.
Mommy Levy says
as long as you can prove that you have fixed income, I think you can.
Janine roldan says
Hi, I am currently settling my unpaid balances with metrobank and I would want to open another cc for emergency purpose. Pano ko mapapaapprove credit card ko while settling debt with another bank? Thaankss
Mommy Levy says
close na ba yung sa Metrobank mo? If you will apply for a new card kasi its either you give them a copy of your existing credit card or prove that you have income (salary or business). If you’re still working, I think makaka apply ka naman agad.
Mel c. says
Hello po I need your advice ano po ang gagawin ko kinuha na ng banko ang kunti naming naipon worth 52k dinebit nila sa utang ko sa credit card without my authorization. I lost my money .mababawi ko paba ang pera ko.I’m willing to pay naman kya lang bulsa ko.one time pment kasi ginawa nila pwede ko ba ipara rating ito sa central bank dahil sa ginawa nila?
Mommy Levy says
this is the first time na nakarinig ako ng ganyan. I think you need to ask help from an attorney.
Yan says
Hi! I just read this article. Ang tagal ko ng naghahanap ng topic about this. I have the same problem of not being able to pay my cc because of unemployment. I really wanted to settle my debt but i can’t pay the full amount of 27k. I don’t know how to start or how to negotiate with the bank. Kung pwede lang sana yung purchase ko na lang ang bayaran ko. My cc is from eastwest bank. Do you guys know how to contact them? Thank you.
Mommy Levy says
call their collection department and tell them your intent to settle your balance with them. Ask them for an amnesty program
ben says
Hi po, meron po akong 4 yrs unpaid na credit cards. I am a good payer before pero nahinto noong nag abroad na ako. ngayon may naniningil na debt collector sabi nya representative daw sya ng bank. since andito pa ako sa abroad hindi ako mismo ang nakakausap nya kundi yong spouse ko. wala pa namang alam yong spouse ko kung paano ang credit card. Paano ko malalaman sa sila nga ang collection agent ng bank. At before ako magbabayad sa settlement amount na sinasabi nya, ano ang mga documents na kukunin naming sa kanya.
Mommy Levy says
ask for a contract po ng napakasunduan nyong terms of payment. It’s better to clear your name para di din kayo mahirapan sa future.
ben says
How did you pay your unpaid cc? Should i pay my cc just like normal way of paying of active cc accounts or are they giving another cc account to deposit. They gave other cc no not my cc number. I am afraid i might pay other debtors debt.
Mommy Levy says
Ha? it should be your number pa din when paying. And if amnesty program it should be a fix amount per month na, they will not add interest or penalty anymore. You should ask for a contract. You can’t use your cc na if you will avail of the amnesty program.
ben says
Thank you for the information. I will figure it out how come they gave us a different cc account no. Thank you so much for your replies Mommy Levy.
Bianca Marie says
Hi Mam. Ngayon ko lang po nabasa to. And like you, i really wany to settle my account. I am also requesting na ung na purchase ko lang willing ko bayaran kasi ang laki ng interest. Buti po pumayag sila? Law office ung kausap ko. Sana pumayag sila. Need your advice. Thanks
Mommy Levy says
Good that you’re making the first step to financial freedom. Goodluck!
Bianca Marie says
Thanks mam. May offer na po sila sakin. Kaya lang hindi ko pa din kaya. Pwede po ba irequest na babaan pa din un?
Mommy Levy says
ask them nicely and promise that you’ll pay for it naman.
Joan San Jose says
oh ohhh yan ang prob ko with my bdo CC from 33k gagawin nila 52k …panay tawag pa ng law firm…sabi ko ang husay nyo naman , panu makakabayad ang isang tao kung lalo nyo ibabaon sa utang hehe…ayun ipay ko na lang daw monthly gang ma settle….un nga lang ang takot ko lang wala ako ni sa sign na any aggrement pa 🙁 pero ung payment ko naman derecho sa accnt ng bdo
zoan says
oh my, i have the same problem now 😀 LOL
not that worst though. bago pa lang kasi ako gumagamit ng CC, tsaka di ko napansin ginagamit ko na pala parati. ehehe
Chin chin says
Really nice and bold of you to share your experience. We can all learn a lot from your action steps in settling your credit cards. God bless
MiDniGHt DriVer says
credit card.. credit card. credit card. ang sakit sa bangs. hehe